Administrative Associate -OB​/GYN; Knoxville

Administrative Associate 1-OB/GYN (Knoxville)

Location:

Knoxville, Tennessee.

Employer:

The University of Tennessee Health Science Center.

Hiring Salary: $18.00/Hourly

Under the direction of an assigned supervisor, the Administrative Associate 1 provides administrative support for the front office. This position supports staff for front desk operations for multiple clinical enterprises existing in one physical office.

• Reviews insurance eligibility, as needed.
• Communicates with providers regarding patient appointments and other patient communication.
• Processes new patient forms and requests previous records, as necessary.
• Creates appointments in EMR for multiple providers’ schedules.
• Schedules patient appointments (check in, check out) and maintains calendars.
• Answers and routes phone calls from patients and other providers.
• Collects co-pays and cash payments.
• Performs other related duties as assigned.

• Education: High School diploma or GED. (Transcript required).
• Experience: Six (6) months of work experience in a medical office. Experience in medical assisting or administration preferred. Ability to fluently speak Spanish preferred.
• License/Certification: Current licensure as a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) in the state of Tennessee preferred. (Copy of license/certification required).

• Ability to accurately maintain Electronic Medical Records (EMR) systems.
• Basic knowledge of coding and billing.
• Proficiency and skill in Microsoft Office and desktop publishing software.
• Ability to work in a fast‑paced environment and prioritize tasks based on importance.
• Excellent communication and problem‑solving skills.

Work may occasionally require evening or weekend hours.

Entry level

Full‑time

Administrative

Higher Education