Case Manager at Prospect Infosys Inc Memphis, TN

Overview

Case Manager job at Prospect Infosys Inc. Memphis, TN.

Job Title: Case Manager

Location: Memphis TN

Duration: Long Term

• Deliver Pre-Service Training to new employees, covering:
  • Trauma-informed case management practices
  • The DCS Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
  • Self-care strategies and Motivational Interviewing techniques
• Facilitate Mentor Certification Programs
• Proctor Pre-Service Assessments and support evaluation processes
• Participate in Case Panel Presentations
• Participate in Simulation Lab activities (depending on location)
• Provide web-based technical assistance and support for virtual training delivery
• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
• Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
• Travel -some travel will be required, under 75 miles each way. No overnight travel required.

• One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
• One (1) year of experience in training delivery , adult education, or staff development
• Proficiency in Microsoft Teams and other virtual training tools
• Strong communication, facilitation, and organizational skills
• Ability to work independently and collaboratively in a fast-paced, evolving training environment
• Bachelor's Degree

• Experience delivering training in a government or human services setting
• Certification or coursework in trauma-informed care ,
  motivational interviewing , or adult learning principles

• Travel may be required for in-person training sessions within regional area
• Hybrid work environment with both remote and on-site responsibilities