Account Resolution Specialist
Job in
Memphis, Shelby County, Tennessee, 38103, USA
Listed on 2026-01-22
Listing for:
VRC Companies
Full Time
position Listed on 2026-01-22
Job specializations:
-
Accounting
Accounts Receivable/ Collections, Accounting & Finance -
Finance & Banking
Accounts Receivable/ Collections, Accounting & Finance
Job Description & How to Apply Below
Job Type
Full-time
Description
Position Summary:
The Cash Application Specialist is a position reporting directly to the Accounts Receivable Manager and this role ensures the integrity of financial data by applying customer payment to accounts in a timely, accurate manner.
Responsibilities:
Post daily Post daily customer payments including ACH, wire transfers, lockbox, EFT, credit cards and checks his Cash Application Specialist is responsible for accurately applying customer payments to accounts receivable in a timely manner.
Some additional responsibilities include:
* Applying cash accurately to customer accounts and invoices in accordance with company policies
* Communicate with customers to obtain remittance details of clarify payment discrepancies
* Partner with Collections, Local Offices, and Sales teams to resolve account issues
* Investigate short-pays, over payments, and deductions.
* Research and resolve unapplied or misapplied payments
* Research and resolves customer problems and complaints on billing, cash application and account issues
Core Competencies
Technical Knowledge - Working Experience
The preferred candidate will have a strong working knowledge of accounts receivable processes and strong customer service background. The individual will also be familiar with interaction between accounting systems, operating systems, and invoicing.
Requirements
Job Specific Competencies
Business Ethics - Basic Experience
Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct: ability to demonstrate ethical behavior in diverse situations.
Skills - Basic Experience
* Strong analytical and problem-solving skills
* Excellent communication, interpersonal and presentation skills
* Highly energetic self-starter with a focus on obtaining results.
* Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities.
* Demonstrated ability to work collaboratively across teams and independently to meet deadlines and produce deliverables.
* Technical skills beyond job specific technology include Microsoft Office Suite, Excel, PowerPoint, Outlook, etc.
Education and Training
A minimum of 2 years of related professional experience
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