Senior Epic Analyst; Orders​/Lab​/Blood bank​/POCT - Senior Product Services & Management Analyst

Senior Epic Analyst (Orders/Lab/Blood bank/POCT) – Senior Product Services & Management Analyst

Position at Northwell Health
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$85,090 – $147,220 per year

• Epic Orders Certification
• Epic Orders/LAB/Blood Bank/POCT (Point of Care Test) certification

Supports and enhances enterprise resource planning, budgeting, data warehousing, and financial reporting products. Collaborates with Finance and vendors to ensure products and solutions are properly supported and that data integrity is maintained. Participates in implementing or enhancing products following a hybrid product/project development lifecycle.

• Support various financial systems within the portfolio, providing excellent customer service to all end users.
• Analyze and troubleshoot production problems; escalating issues and executing solutions.
• Act as project/product lead on larger, more complex projects or multiple projects and solutions.
• Collaborate with multiple product teams, solution teams, IT, Business Product Managers, IT Business Solutions Leads, and other stakeholders.
• Implement or enhance systems following the software and solution delivery lifecycle and hybrid project management methods.
• Maintain direct responsibility for successful outcome of assigned project(s) and solutions.
• Collect, document, and analyze business requirements; communicate clearly and timely with customers and end users.
• Create clear technical designs and specifications; develop solutions and communicate requirements to external developers.
• Develop, coordinate, and execute detailed test plans.
• Train end users and document processes for knowledge transfer.
• Identify and document solution‑related risks and issues; provide guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
• Follow policies to ensure business requirements are appropriately translated; communicate risks to stakeholders.
• Keep current with new functionality or technical offerings related to financial systems and relevant accounting concepts for healthcare finance.
• Recommend and implement improvements to end‑user processes as they relate to financial systems.
• Operate under limited guidance and handle moderately complex to complex issues requiring in-depth evaluation.
• Perform related duties as required.

• Bachelor's degree in a related field or equivalent combination of education and experience.
• Master's degree in Computer Science, Business, or Engineering preferred.
• 3–5 years of relevant experience required.
• Excellent strategic thinking, project management, and time management skills preferred.
• Strong organization, communication, and collaboration skills preferred.
• Additional salary detail:
  The salary range is a good‑faith determination and may be modified.

Not Applicable

Full‑time

Information Technology – Hospitals and Health Care