Senior Retail SaaS Customer Success Manager; Hybrid
Job in
Melville, Suffolk County, New York, 11775, USA
Listed on 2026-02-02
Listing for:
Pyramid Consulting Group, LLC
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading retail software provider is seeking a Senior Customer Success Manager to enhance client relationships in a hybrid role based in Long Island. The ideal candidate will have over 7 years in Customer Success within a B2B SaaS environment, emphasizing retail clients. Responsibilities include owning communication with clients, conducting client meetings, and driving product adoption. Strong organizational and communication skills are necessary along with the ability to manage complex client relationships.
This role offers an opportunity to impact client success directly.
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Position Requirements
10+ Years
work experience
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