Legal Intake & Sales Specialist

Responsibilities

• Respond promptly to inbound leads (phone, email, and online inquiries)
• Conduct initial consultations with prospective clients
• Explain the firm’s services, fee structures, and next steps clearly and accurately
• Assess client needs and determine appropriate referrals within the firm
• Maintain accurate records in the firm’s CRM or case management system
• Follow up with prospective clients to answer questions and support decision-making
• Collaborate with attorneys and administrative staff to ensure a smooth onboarding process
• Meet or exceed monthly conversion and revenue goals

• Prior experience in sales, client intake, or consultative roles (legal, medical, or professional services preferred)
• Strong communication and interpersonal skills
• Ability to build rapport and trust quickly
• Comfortable handling confidential and sensitive information
• Organized, detail-oriented, and reliable
• Proficiency with CRM systems and basic office technology
• Experience in a law firm or legal intake role is a plus, but not required

$50,000+

Martino Law Group, LLC represents clients throughout Massachusetts in Real Estate, Family Law and Divorce, Personal Injury, Probate, and Estate Planning matters. We are committed to delivering high-quality legal services through thoughtful collaboration, strong organization, and a client-focused approach.

We offer defined procedures, a supportive workplace, and some scheduling flexibility, along with opportunities for long-term growth within a respected, multi-practice firm. For those interested, there is also exposure to Family Law matters as part of a broader general practice.