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Orthodontic Front Office

Job in Melrose, Middlesex County, Massachusetts, 02176, USA
Listing for: Advocacy Wisconsin, LLC
Full Time position
Listed on 2026-01-19
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below

Preferred Search Group is partnering with a top-rated orthodontic practice in the Melrose, MA area to find a Front Office Specialist/Patient Concierge. The ideal candidate will have strong attention to detail, excellent customer service skills and be empathetic in nature.

Schedule
  • Monday-Thursday (8a-5:30p)
  • Friday (8a-3p)
Duties
  • Scheduling patient appointments
  • Checking in and out
  • Greeting patients and providing a high level of customer service and patient experience
  • Answering phones
  • Collection payment
  • Answering questions that patients may have
Requirements
  • Experience in customer service, retail, healthcare or related field
  • High School Diploma
  • Proficient with Microsoft Office Suite, Google and sufficient typing abilities
  • Self-starter and self-directed
Benefits
  • Health Insurance
  • 401K with match
  • Free orthodontic care for employee and family (after 1 year of employment)
  • Paid time off
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