Bookseller - PT

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Job Summary

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team in our stores. You welcome customers cheerfully, answer questions, and consistently go out of your way to connect readers with the right titles and products. You maintain the attractive presentation of the store and ensure its efficient running.

You help unpack and shelve deliveries, tidy displays, and work our registers quickly and friendly, delivering a highly professional service.

Location:

FL - Melbourne - West Melbourne - 3573

Classification:
Part‑Time

You’ll make a great Bookseller if you have what we term to be good “behaviors.”

These Behaviors Collectively Demonstrate That You:

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store—open early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Are supportive and considerate of colleagues, going out of your way to help others and showing kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

As a Bookseller, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble bookseller.

You will be trained and expected to be proficient in:

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and other product categories.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Finding books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, Book Master and available information tools.
• Supporting the café team willingly and effectively when needed.
• Understanding loss prevention procedures and de‑escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider cluster.

As you gain experience, you should expect your bookselling knowledge and skills to develop.

Each Barnes & Noble Bookstore is the product of its bookselling team. You will increasingly contribute as you develop your expertise.

You will:

• Build book knowledge across fiction, nonfiction and children’s books.
• Use this knowledge to maintain sections and present books attractively.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books positively, supporting key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders.
• Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store.
• Use knowledge to maintain all sections and backstock effectively, helping customers with their shopping.
• Equally, use knowledge to support success of key sales objectives, products and new releases.

As already said, above all we expect you to enjoy being a bookseller at Barnes & Noble. As you develop and demonstrate mastery of these skills, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.

You will, of course, comply with all company policies and procedures.

Entry level

Part‑time

Sales and Business Development;
Retail