Retail bike technician

Join to apply for the retail bike technician role at DICK'S Sporting Goods

At DICK’S Sporting Goods, we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

The Bike Technician is a role focused on providing a differentiated customer experience for cyclists. Responsibilities include building and repairing bicycles according to established procedures, using personal experience and industry research to recommend products that meet customer needs.

• Create a world-class customer experience through passionate service and engagement, especially in the Bike Department.
• Uphold standards for merchandise presentation.
• Interact genuinely with customers, demonstrating passion, knowledge, dedication, and commitment to their sport or activity.
• Promote company programs such as warranty sales, Scorecard loyalty program, private-label credit cards, and seasonal promotions.
• Achieve sales goals by selling bikes and related merchandise.
• Build and repair bikes according to procedures; assist with assembly of exercise equipment as needed.
• Maintain merchandise presentation standards and signage.
• Follow safety, loss prevention, and operational policies; maintain confidentiality.
• Support the team across the store as needed.
• Perform other tasks as assigned by management.

Our traits define what great teammates look like: accountability, customer focus, collaboration, trust, decision-making, and action orientation.

• Preferred experience in building, repairing,, and selling bicycles.
• Ability to stand, bend, reach, push, pull, and lift 15-35 lbs. occasionally.
• Ability to stand or walk for extended periods (up to 4 hours).

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Engineering and Information Technology
• Industries:
  Manufacturing, Retail, Sporting Goods Manufacturing

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