Spa Manager

Description

At XWELL:
Health, Wellness, Beauty, we pride ourselves on delivering a luxury experience in health, wellness, and beauty. Our med spa offers an extensive menu of body and facial waxing services, with more elevated treatments and luxury options coming soon. With a loyal membership base and a growing local following, we’re dedicated to creating a welcoming space where every guest feels pampered and cared for.

We are looking for a Med Spa Manager who is passionate about people, hospitality, and results. This role is perfect for a motivated leader who thrives in a luxury spa environment and is excited to build a high-performing team, deliver exceptional guest experience, and drive business growth as we expand our offerings.

• Lead day-to-day operations to ensure the spa runs smoothly and guests enjoy a consistent, top-tier experience.
• Inspire and coach a team of Service and Treatment Specialists to deliver excellence in guest service and upselling.
• Track sales, manage scheduling, and oversee financial and operational goals.
• Partner with the retail team to ensure our boutique is fully stocked and beautifully merchandised.
• Recruit, hire, and train outstanding talent, building a team culture rooted in positivity and professionalism.
• Maintain the spa’s luxury standards—clean, safe, and welcoming at all times.

• 2–3 years of management experience in spa, hospitality, wellness, beauty, or retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Comfort with scheduling, sales tracking, payroll, and POS systems.
• A customer-first mindset with excellent communication and service skills.
• Flexibility to work mornings, evenings, weekends, and holidays.

• Achieve Measurable Results.
• Create the Right Environment for Guest and Team.
• Effectively Navigate Change and Ambiguity.
• Leverage Individual Development and Team to Grow.

• Be part of an expanding luxury spa brand with new service offerings on the horizon.
• Lead a passionate team in a positive, guest-focused environment.
• Competitive pay structure with bonus potential based on results.
• Employee perks, product discounts, and career growth opportunities.