Hospice Business Office Manager

Join to apply for the Hospice Business Office Manager role at AMEDISYS HOME HEALTH
.

This position is based in Melbourne, FL. It is full-time, Monday‑Friday 8 am - 5 pm.

Ready to make a difference in your career? Join our compassionate team at Amedisys Hospice of Brevard in Melbourne! We’re part of one of the nation’s largest and most trusted home health and hospice organizations, dedicated to providing exceptional care and support to patients and families.

• $27‑$29 per hour
  * may vary based on location, job‑related knowledge, skills, and experience.
• A full benefits package with choice of affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

Responsible for overseeing non‑clinical care center operations and support functions, including human resources, billing support, communications systems, purchasing, scheduling, space utilization, mail services, and secretarial support. This position works closely with the care center Director of Operations and Clinical Manager, as well as corporate teams, to ensure efficient hospice operations.

• Manages non‑clinical staffing at care center, including hiring, onboarding, performance management support, staffing assignments, ongoing training, maintaining equipment, and compliance with employee documentation required by HR and regulatory agencies. Indirectly manages and supervises BOS role.
• In conjunction with the Area Financial Specialist, works with care center employees to address payroll time and mileage discrepancies.
• Coordinates with care center leadership to ensure appropriate orientation for all new staff, including contract staff.
• Ensures compliance with all new and current employee documentation required by Human Resources and regulatory agencies for maintaining employment within the organization including, but not limited to, I9 compliance, professional licensure, background checks, and all other documents related to employment.
• Monitors care center claims and assists corporate teams with semi‑monthly billing periods, as well as with bills held in prior billing periods, including completion of all billing adjustments.
• Facilitates Prebill Audit Meetings to review and address outstanding billing, claim, and operational issues.
• Facilitates accurate and timely billing by proactively addressing and resolving bill holds.
• Serves as a subject matter expert on billing‑related processes and procedures for care center staff.
• Promotes compliance with all fiscal intermediary and/or other third‑party payors, company policies and procedures, and federal and state regulations.
• Ensures care center leadership has visibility into financial performance by escalating issues as appropriate, providing timely updates, and facilitating meetings.
• Manages state‑specific requirements as it relates to billing and room and board.
• Completes scheduling tasks, including scheduling initial and discharge visits, managing on‑call, and processing rescheduled or missed visits.
• Ensures office runs efficiently by answering and directing inbound calls, effectively managing space, office supplies, and completing mail services, among other administrative support as needed.
• Responsible for supporting the facility/vendor contract process, as well as reviewing/approving invoices and physician timesheets.
• Promotes compliance with all fiscal intermediary and/or other third‑party payors, organizational policies and procedures, and state and federal regulations. Maintains security and confidentiality regarding patient, staff, and…