Certified Medical Assistant - Gastroenterology

Certified Medical Assistant - Gastroenterology

6 days ago Be among the first 25 applicants

The Certified Medical Assistant provides and ensures patients receive whole care in all aspects of an office visit, including intake, test results, screenings, labs, medication administration, closure of care gaps while delivering excellent customer service to the patients, families and other care providers, focusing on patient-centered care.

• Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. Performs clinical intake to include vital signs, medical history, surgical history, social history, and verification of patient’s current medications.
• Prepares and administers medications as ordered by provider utilizing the "6 Rights" of Medication Administration, to include documentation and coding. Controlled substances, insulin and allergy doses must be checked by a Licensed Practical Nurse (LPN), Registered Nurse (RN) or Licensed Practitioner.
• Assists in stocking and ordering supplies as well as maintains equipment and coordinates medical supply ordering with site manager.
• Prepares patients for examination and has pre-work available for provider as directed, to include notes, diagnostic test results and imaging.
• Prepares and performs point of care testing and/or specimen collection as directed by provider.
• Tracks and communicates to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or Electronic Medical Record (EMR) buckets. Communicates to Licensed Practitioners on abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation.
• Follows safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given. Complete and document adverse events, infection control and quality control measures as required. Complies with office policy and procedure, Occupational Health and Safety Administration (OSHA) Standards and Health Insurance Portability and Accountability Act (HIPAA) Privacy Regulations as Deliver excellent customer service to the patients/families and other care providers.
• Maintains patient flow after check-ins and discusses patient flow with Licensed Practitioner according to urgency and daily patient load.
• Occasionally provides coverage in other areas of Hospital Division or office to support other departmental needs including patient registration, payment collections, patient checkout and appointment scheduling.
• Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.
• Answers internal and external customer phone calls and direct messages to the appropriate individuals. Ensures all documentation is complete and documented in the Electronic Medical Record. Act as a liaison between support services and other clinical divisions.
• Provides customer follow up and education to ensure customer’s participation in their care and showing respect for their needs. Adjust communications to meet the customer’s needs, expectations, age, culture, and individual differences.

• Education:
  
  High School Diploma or equivalent.
• Technical Diploma in Medical Assisting.
• Work Experience:
  
  None
• Licensure:
  None
• Certification:
  American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
• Work Experience in lieu of
  
  Education:
  
  Six (6) months or more in related clinical experience in lieu of Technical Diploma.
• Skills/Knowledge/Abilities:
  Proficient in Microsoft Office – Outlook, Word, Excel, PowerPoint.
• Must be able to pass colorblind testing to perform point-of-care (POC) tests requiring color change.
• Strong customer service skills including knowledge of recovery techniques.
• Knowledge of Medical Terminology.
• Ability to assist more than one provider at a time.

• One (1) year of experience working as a Medical Assistant.
• Certified Medical Assistant (CMA) certification.