Practice Manager - Urology

Practice Manager - Urology

Health First

The Practice Manager is accountable for and oversees multiple providers and associates at various site locations, assuring optimal site operations in collaboration with the entire department. The Practice Manager will partner with providers to ensure timely and quality care, providing leadership, coaching, and mentoring to associates within the provider practice. The Practice Manager will direct aspects of office operations including the training and development of associates, estimating personnel needs, assigning work, meeting fiscal targets, supporting system goals, and ensuring consistent application of organization policies.

• Provides strategic leadership for a practice’s growth, direction, administration, and coordination of all medical office activities.
• Collaborates with leadership and providers to develop and implement strategic growth plans including staffing, services, equipment, and facilities.
• Controls financial management practices including bank reconciliations and deposits, ensuring cash control, payment authorization, vouchers, budget collaboration, implementation, and management.
• Manages daily operations of one or more practices and ensures coordination of the work activities and staff schedules.
• Ensures staff understands and follows established office policies and procedures; oversees training of new staff and continuing training of existing staff.
• Reviews monthly and quarterly practice reporting regarding patient satisfaction, patient access and other practice specific reports and identifies areas of improvement.
• Ensures effective communication with all staff and providers regarding policies, procedures, forms, changes, and requirements and new initiatives as appropriate.
• Ensures all supplies and equipment are supplied and/or maintained in working order, coordinating with materials management, biomed and maintenance departments as appropriate.
• Monitors and communicates risk and quality issues to appropriate providers, managers, and/or director.
• Identifies and analyzes work issues and coordinates corrective action plans with appropriate provider, manager, or director.

• Define and communicate a clear, compelling vision for the team that ties into the mission and vision of Health First, inspiring the team to achieve that vision.
• Provide leadership, motivation, coaching, feedback, and support to foster and strengthen growth and development of an effective, high performing team.
• Lead change through effective communication, explaining the connection and value to the organization.
• Demonstrate openness to diverse ideas, create a sense of inclusivity, and encourage collaboration across teams.
• Recruit, select, grow, and retain highly engaged, high performing, diverse, and inclusive associates.
• Contribute to and support the strategic direction, and demonstrate financial acumen, for areas of responsibility and organization.

• Education:
  
  Bachelor’s degree in a relevant field.
• Work Experience:
  
  Three (3) years in a managerial or leadership position.
• Licensure:
  None.
• Certification:
  None.
• Work Experience in lieu of education:
  Associate’s degree and an additional two (2) years in healthcare or leadership; or High School Diploma plus two (2) years in healthcare or leadership.
• Skills:
  
  Knowledge and proficiency in Word, Excel, PowerPoint; ability to regulate emotions, respond effectively, and create positive relationships within the practice.

• Certification:
  Certified Professional Coder (CPC), Certified Professional Biller (CPB), or Certified Physician Practice Manager (CPPM).
• Skills:
  
  Knowledge and utilization of all Microsoft products.

• Majority of time involves sitting or standing; occasional walking, bending, stooping.
• Long periods of computer time or at a workstation.
• Light work that may include lifting or moving objects up to 20 pounds.
• May be exposed to environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Work…