VoIP System Engineer

Roles and Responsibilities:

• Perform highly complex testing and analyze network systems development including integration, systems testing, probability testing, field test plans and customer acceptance plans to maintain the credibility/viability of the system.
• Perform system integration, testing, and troubleshooting of VoIP platforms to ensure reliability and compliance with FAA standards.
• Monitor and optimize VoIP network performance, quality of service (QoS), and security protocols to meet stringent operational requirements.
• Support FAA's migration and upgrade initiatives related to VoIP technologies and telecommunication systems.
• Stay current with emerging VoIP technologies and recommend improvements to enhance FAA communication capabilities.
• Investigate and report complex operational matters of significance in conjunction with other engineering and technical support to ensure cost effective and efficient resolution to problems.
• Provide software hardening and documentation of systems.
• Provide technical expertise and guidance in design, development, implementation, and maintenance of test processes and diagnostic programs for systems testing.
• Support Leads and consult with client management on complex systems; determine system requirements; recommend process and/or program improvement, coordinate with project team and follow through on implementation.
• Design and develop test plans, procedures and tools.
• Conduct customer-witnessed testing and document results.
• Provide guidance to less experienced team members.
• Organize and maintain baseline regression procedures in support of operational releases.
• Support Operational patch testing, including system and adaptation changes.

• Bachelor's Degree (Computer Science, Engineering, or Math) and 6 to 15 years of relevant work experience.
• Experience in system networking
• Experience in system security
• Experience using software testing tools such as RTC, RQM, DOORS, and SQL.
• Demonstrated analytical and problem-solving ability.
• Experience with VoIP troubleshooting tools (e.g., Wireshark, protocol analyzers).
• Experience with FAA standards.

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

Salary at CEXEC is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected total compensation range (monetary and non-monetary) nationally for this position is $95,948 to $295,914 (annualized USD). The estimate displayed represents the typical compensation range for this position.

CEXEC offers a full benefit package that includes medical, dental, and vision health benefits. In addition, life, short term, and long disability insurance is offered at no cost to the employee. CEXEC offers an annual leave policy as well as 401K retirement plan with a generous company match. CEXEC offers education assistance via an Educational Assistance Program. CEXEC offers a unique team environment where employees and management truly respect and value each other.

All qualified applicants will be selected based on their ability to successfully perform the functions of the position in question. Screening for all applicants in consideration for employment will be done without regard to age, disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.