Assistant Deli Manager Medway, MA

Assistant Deli Manager - Shaw's - Medway, MA

Full-time

Shaw’s and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson’s family of stores. Shaw’s is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates.

For more information about Shaw’s, please visit  or connect with us on Facebook at

• The Assistant Deli Manager is responsible for assisting with the direct supervision of the Deli Department operations including providing customer service and assuring that associates are following company policies and procedures. He/she is responsible for following the customer satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate. He/she is also responsible for achieving production and budget objectives.

• Manage and account for all aspects of the operation and supervision of the Department including, but not limited to: supervision of Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the Department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale.
• Assist in increasing sales by utilizing the five steps of retail selling – Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life.
• Assure that all Company and Department specific policies and procedures are adhered to on a regular basis.
• Perform job functions of other Department personnel in their absence and/or in addition to them.
• In the absence of the Store Director, Assistant Store Director and Evening/Relief Manager, the Department Manager may be in charge of the store.
• Effectively supervise 2 to 30 associates in a fast paced and multi functional environment and take appropriate disciplinary action when necessary.
• Operate various store computer systems.
• Must be available to work 40 hours per week at peak business times.

• Conduct periodic reviews of work practices and provide information to Store Management.
• Direct supervision of the Seafood and/or LaCarte Department operations.
• Achieve other objectives including, but not limited to food safety, workplace safety, and company audits.
• Other duties as assigned by Store Management.

• Department Managers assign, review, and approve work of all clerks under his/her direct supervision.
• Department Managers must take the initiative to foresee work that needs to be completed and see to it that it is completed in a timely fashion.
• Department Managers determine appropriate staffing levels for each shift based on business needs.
• The Department Manager generally prepares work schedules on a weekly basis.

• Make recommendations on staffing the Department; interviewing and hiring of Department personnel; and promotion of associates.
• Assign work to, direct the work of and train Department personnel.
• Complete performance appraisals on all Department personnel.
• Impose discipline and recommend termination.
• Schedule work hours and time off for Department personnel.
• Authorize and assign overtime.
• Accept valid excuses for absences, tardiness or leaving early.
• Responsible for the supervision of the entire department.
• Responsible for achieving goals established by the Store Director.
• Responsible to know, understand, and support department specific policies and procedures.
• Ensure that associates perform their work in a safe and ergonomically correct manner.
• Department Managers must take action on unsafe working conditions when appropriate.

• Customers
• Supervisors
• Subordinates
• Co‑workers
• Store Management
• Vendors
• Other people with whom they have contact while on duty

• Must be at least 18 years old.
• Ability to handle multiple priorities in a fast paced environment.
• Problem solving…