Associate Project Manager, HVAC Solutions

Associate Project Manager, HVAC Solutions

Brooklyn, OH $79,000.00-$

• Client Communication & Issue Resolution:
  Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices.
• Vendor Coordination & Service Management:
  Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion.
• Project Oversight & Workflow Management:
  Manage 45–60 open HVAC-related work orders simultaneously, averaging 10–17 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards.
• Quote Development & Cost Control:
  Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness.
• Technical Oversight & Documentation:
  Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal.

• Experience in HVAC or Facilities Management:
  Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required.
• Education & Experience Flexibility:
  One to three years of related experience with a one-year HVAC certificate preferred; three to five years of experience accepted without certification.
• Technical Knowledge:
  Familiarity with HVAC repair materials and a working understanding of general construction and building trades.
• Customer Service
  
  Skills:
  
  Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness.
• Technology Proficiency:
  Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation.

PLEASANT VALLEY CORPORATION, a successful and stable, family‑owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions:
Facility Management, Construction, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top‑tier workmanship, and cutting‑edge solutions.