Residential Advocate - Discovery House

Overview

Ohio Guidestone, a social service agency, is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we empower them to take steps towards a healthier future.

At Ohio Guidestone, we believe recovery is possible. Our Medina program has a need for Residential Advocates in our recovery housing environment for women in recovery. At Discovery Recovery, clients have access to peer support and an on-site house manager. The goal is to help women become stable in their recovery, maintain sober housing, live in a communal setting, and receive crisis intervention and medication as necessary.

This is a PRN role with all shifts available!

• Develops and maintains a peer/coach relationship with residents.
• Completes all necessary paperwork and documentation per Agency standards, including client case notes, and inspects forms to ensure accuracy.
• Professionally answers incoming calls to the house on the business line, conveys messages to staff and clients, or forwards to the appropriate department.
• Supervises clients and assists in the care and environmental services of the home.
• Acts as a team player to ensure staff coverage for the home is maintained.
• Promotes the efficient and effective use of Agency resources, including labor and consumable supplies.
• Complies with and supports others in complying with the Policies and Procedures of Ohio Guidestone.
• Observes all rules of confidentiality as they relate to client information both internally and in dealing with outside individuals and/or agencies.
• Acts as a knowledgeable resource on topics such as client rights and the procedures governing them.
• Utilizes empathic and active listening skills to provide emotional support to residents.
• Provides linkage and referral services to residents when needed, assists in teaching needed skills related to activities of daily living, and advocates for residents as needed.
• Handles crisis situations in a calm, quick, and efficient manner. When necessary, calls the House Manager, emergency services, or the appropriate authorities as the situation demands.
• Promotes positive staff/client interactions through role modeling and teaching.
• Creates a welcoming and calming atmosphere, and exhibits excellent role model skills to effectively resolve conflict.
• Regularly administers urine drug screens on clients.
• Maintains appropriate professional and personal boundaries with staff and clients.
• Responsible for transporting clients when needed to appointments or treatment meetings using a personal vehicle.
• Maintains regular and reliable attendance.
• May be involved in the planning, organization, and implementation of special events or department-specific projects or seasonal program changes.
• Exhibits positivity, flexibility, and willingness to take on new responsibilities as requested or required.
• Demonstrates positive leadership, promotes an inclusive work environment, and presents the Agency in a positive light with all internal and external contacts.
• Maintains safety and well-being of all residents and fosters a welcoming environment.

• Responsible for monitoring the household and supervising residents’ activities in addition to crisis intervention as needed.
• Must be available to residents when they need to talk; logs pertinent information for use by other staff.
• Work is performed in a residential house and in areas where residents go on the surrounding campus and in the community.
• Advocates help to acclimate new residents to the home and communal living.
• Must be able to ascend and descend stairs to perform routine checks on clients.
• Able to move or transport approximately a minimum of 20 pounds.
• Responsible for the safety and well-being of all residents.
• English reading and writing skills.
• Interacts verbally with residents, families, co-workers, and representatives from outside agencies.
• Attention to detail and confidentiality.
• Ab…