Medina Call Center Operator - CC Call Center

Title:

Medina Call Center Operator - CC Call Center

Requisition #: 625131

Location:

Medina, OH, US, 44256

Position Summary:

The dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

COMPENSATION:
The hourly rate for this position is $16.00 to $16.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to, all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Performs and coordinates a variety of duties related to dispatch and scheduling.
• Responsible for receiving calls for service; prioritizes and coordinates the service requests.
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service.
• Handles and maintains records and documentation of service requests; uses software to log activity.
• Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co‑workers.
• Other duties and tasks as assigned by manager.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

• Previous experience in transportation dispatch or related field preferred.
• Must have a solid understanding of software applications.
• Demonstrates strong social skills, accuracy, and attention to detail.
• Proven interpersonal and communication skills, both written and verbal.
• Must be available to work flexible hours including evenings and weekends.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of personal protective equipment (PPE).

Not specified.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.