Quality Assurance Analyst

General Bank of Canada is a Schedule 1 Chartered bank headquartered in Edmonton, Alberta, and part of the Wheaton Group. Our journey began in the 1950s with an entrepreneurial spark that has grown into one of Canada’s fastest-growing small banks, delivering innovative financing solutions across automotive, aviation, and commercial sectors.

At GBC, our core values of Trust, Discipline, People-Centric Approaches, and Innovation drive every decision we make. We leverage our nimble structure to pioneer forward-thinking banking solutions in the digital era. Proudly certified as a Great Place to Work for six consecutive years, we are dedicated not only to transforming banking but also to making a real impact in the communities we serve.

Since 1969, our ongoing partnership with United Way has fueled volunteer initiatives, fundraising, and community programs that truly change lives. When you join our team, you’re contributing to a future where innovation and community go hand in hand. We love it here and know you will too!

General Bank of Canada is looking for a permanent, fulltime Quality Assurance Analyst to join as a key contributor with the Bank’s Data, Technology and Innovation (DTI) team. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the Bank of the future with considerable potential for learning, growth, and advancement.

This hybrid role supports the Bank’s commitment to delivering robust, reliable, and scalable technology solutions by ensuring the highest standards of quality across both manual and automated testing. The Quality Assurance Analyst will design and execute test plans, develop and coordinate test cases, and validate system behaviour to ensure enhancements meet defined business and technical requirements.

The role also leads the development and maintenance of automated test frameworks that improve testing efficiency and strengthen overall product quality. The role bridges the gap between manual testing and full‑scale automation, requiring a strong understanding of financial services workflows, regulatory compliance (e.g., KYC/AML/Privacy/OSFI regulations), and modern testing practices. The individual will champion continuous integration and delivery (CI/CD) principles, ensuring that technology solutions meet both internal and external customer expectations in the B2B2C business model.

Please note, we are considering both internal and external candidates for this role.

• Automation Framework Ownership:
  Lead the development and maintenance of automated test frameworks that improve testing efficiency, coverage, and reliability.
• Automation Development:
  Design, build, and maintain automated test scripts to support functional, regression, and integration testing.
• Automation Expansion:
  Identify opportunities to increase automation coverage and reduce manual testing effort in high‑value workflows.
• CI/CD Integration:
  Integrate automated testing within CI/CD pipelines to support faster and more stable delivery cycles.
• Automation Best Practices:
  Establish and promote standards for automation design, structure, reusability, and documentation.
• Tooling Evaluation:
  Evaluate and recommend testing tools and technologies that strengthen the Bank’s automation and quality assurance capabilities.

• Test Planning:
  Lead the creation of test plans that define scope, objectives, entry/exit criteria, and required coverage for system enhancements and product changes.
• Test Case Design & Execution:
  Develop and coordinate test cases, execute manual and automated tests and validate results against requirements.
• Test Data & Environment Readiness:
  Prepare or coordinate required test data and ensure test environments support planned testing activities.
• Defect Management:
  Log, classify, track, and support resolution of defects; participate in defect triage to evaluate severity and priority.
• Compliance & Controls:
  Ensure testing validates regulatory requirements (e.g., KYC, AML, Privacy, OSFI) and maintain documentation to support audit and…