Peer Supporter

Peer Supporter – Student Opportunity for 2026/27

Start Date – August 2026

Contract End – April 30, 2027

Peer Support is an anonymous and confidential supportive listening service, for students by students. Peer Supporters provide a non-judgemental listening service, help students explore next steps, and offer referrals to appropriate campus and community resources when longer-term or professional support may be needed.

This role is well-suited for students who are empathetic, emotionally grounded, and able to maintain clear boundaries while supporting others.

Reporting to the Benefits & Wellness Specialist, responsibilities include, but are not limited to:

• Maintaining confidentiality and discretion during all Peer Support sessions
• Remaining unbiased and non-judgemental during Peer Support shifts and sessions, both in-person and via Live Chat
• Providing calm, supportive listening sessions while maintaining professional boundaries
• Keeping the Peer Support room tidy, welcoming, and respectful
• Participating in regular role-play sessions to strengthen listening and support skills
• Attending supervisor check-ins (1–2 per term)
• Attending all mandatory team meetings (approximately 4 per academic year)
• Assisting the Wellness Specialist with program brainstorming and event planning
• Promote the Peer Support service at campus events and information booths, such as NAIT Student Orientation, Service Fair, and hallway pop-ups
• Attending required training sessions and workshops (some evenings and weekends may be required)
• Completing assigned training activities and program-related tasks

• Must be a current NAIT student enrolled for the full 2026/27 academic year, until at least April 2027
• Must be available for shifts during operating hours (typically between 9:00am – 3:00pm, Monday to Friday)
• Must be available for shifts during peak periods including NAIT Student Orientation and Service Fair, as well as mandatory training days (to be confirmed during the interview)

• Empathy and compassion. Listening skills will be trained, but candidates must demonstrate the ability to empathize with others’ experiences and provide respectful, non-judgmental support
• Emotional resilience and the ability to remain composed during sensitive or emotional conversations
• Strong verbal and written communication skills
• Ability to follow established protocols, maintain boundaries, and elevate concerns appropriately
• Strong time management and organizational skills

• Must be able to lift and carry items of about 30lbs

• Mental Health First Aid certification

This is a part-time position, with hours varying week-to-week based on availability and operational needs.

• Expected hours:
  Minimum commitment of 3–6 hours per week
• Wage: $18 per hour

• Peer Support is offered both on campus (J209B) and online via Live Chat. Successful candidates must be available to work on-campus
• NAITSA’s office is a dog-friendly workplace, and certified PAWSS dogs may be present in the workspace licants are encouraged to contact HR to discuss accommodation needs at any stage of the recruitment or employment process

Protecting student privacy and maintaining trust are essential to the Peer Support program. As a condition of employment, Peer Supporters are not permitted to publicly disclose their role to peers, including on social media, for the duration of their employment term.

During their term, Peer Supporters may state that they work for the NAITSA Service Hub and are welcome to include the experience on their resume.

As a condition of employment, successful candidates must attend all mandatory Peer Support training and successfully pass role-play assessments based on established criteria.

• Training consists of 4 full weekend days (8.5 hours per day, inclusive of breaks) and one half-day
  • Training Dates:
    August 8–9 & August 22–23 (full days), and August 18 (half-day)
• Failure to attend or successfully complete mandatory training will result in the candidate…