Str Mgmt​/Grocery Dept Leader

Job Description

Primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer s needs and exceeding their expectations. Responsibilities will also include interviewing, training, evaluating performance, rewarding and coaching associates. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
• Empower those associates to create a simple, fresh and inspired shopping experience for every customer
• Prioritizing /planning work activities by using time efficiently
• Communicate the company, department, and job-specific information to associates including information from board meetings/huddles
• Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger
• Adhere to all local, state and federal laws, and company guidelines
• Oversee/manage the efficient operations of all functions and activities of the Grocery Department
• Prioritizing and planning work activities by using time efficiently
• Identifying and resolving problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
• Motivating self/others to achieve goals
• Communicating change effectively by building commitment to overcome resistance
• Being committed to the company s customer and associate promise
• Supporting the Customer 1st team
• Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress
• Consistently being on time for work and meetings and ensuring responsibilities are covered when absent
• Executing on all action plans and daily priorities including performance goals and best practices
• Adherence to all food safety regulations
• Adherence to out of stock standards by effectively utilizing Computer Assisted Ordering
• Staying current with present, future, seasonal, and special ads
• Promoting corporate brands to customers and ensuring associates are educated
• Managing the scheduling of Grocery associates to provide adequate department coverage to meet customer demand
• Providing appropriate, actionable feedback to help teams and individuals grow
• Helping associate identify how their work aligns with key store initiatives
• Monitoring/controlling supply expenses for the department to allow associates and customers to have all resources necessary
• Assisting store management in preparing the department budget and conducting profit and loss reviews
• Taking appropriate action on all financial reports
• Developing/implementing a department business plan to achieve desired results
• Supervise/coach direct reports in the performance of their duties, complete performance reviews, provide feedback to direct reports
• Must be able to perform the essential functions of this position with or without reasonable accommodations

Minimum

• Effective communication/customer service skills
• Knowledge of basic math
• Ability to handle stressful situations
• Ability to lead other associates
• Flexibility in work schedule
• Successful completion of basic and supervisory skills

Desired

• High school diploma
• Assistant Grocery Department Leader experience