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Portfolio Manager; Affordable Housing - Property Operations & Tenant Relations

Job in Medford, Jackson County, Oregon, 97504, USA
Listing for: Housing Authority of Jackson County
Full Time position
Listed on 2026-01-24
Job specializations:
  • Management
    Property Management
Salary/Wage Range or Industry Benchmark: 4731 - 6238 USD Monthly USD 4731.00 6238.00 MONTH
Job Description & How to Apply Below
Position: Portfolio Manager (Affordable Housing) - Property Operations & Tenant Relations

Shape housing stability. Strengthen community. Lead with purpose.

The Housing Authority of Jackson County (HAJC) is looking for a seasoned housing professional who can combine regulatory expertise, empathetic leadership, and strong property management skills. As a Portfolio Manager I, you’ll be entrusted to oversee operations across multiple properties, support site managers, and ensure lease compliance across a diverse, mission-driven housing portfolio.

This role is ideal for someone who wants to lead with both heart and structure, ensuring residents are supported, property standards are met, and Housing Authority programs are administered with excellence.

What You’ll Do:
  • Supervise and mentor on-site property managers
  • Ensure all lease agreements, HUD guidelines, and Fair Housing laws are followed
  • Review rent calculations, manage annual eligibility re-certifications, and maintain tenant files
  • Respond to tenant complaints and resolve disputes, often through mediation or legal follow-up
  • Partner with maintenance staff, legal services, and community agencies to ensure residents thrive
  • Uphold HAJC’s high standards of documentation, professionalism, and confidentiality
What You Bring:
  • Must have 2 years of experience in property or portfolio management, in affordable housing that includes LIHTC and HOME funding.
  • Bachelor’s degree or equivalent experience in a relevant field
  • Strong knowledge of landlord/tenant law, eviction processes, and lease enforcement
  • Possession of, or the ability to obtain within one year of hire, a certification in LIHTC, HOME, and other affordable housing programs as necessary. (required and enforced)
  • Outstanding communication and problem‑solving skills
  • The ability to coach, support, and lead staff effectively while balancing resident needs and regulatory responsibilities
  • A valid driver’s license and willingness to travel locally between sites
You’ll Thrive Here If You:
  • Like working in a detail-oriented, compliance-focused environment
  • Believe housing is a human right, and you’re ready to enforce policy to support it
  • Can confidently navigate hard conversations while preserving relationships
  • Want a stable, mission-driven workplace with supportive leadership and long-term impact
  • Full medical, dental, and vision coverage
  • PERS retirement contributions
  • Paid vacation, holidays, and sick leave
  • Opportunities for professional development
Compensation:

The starting range for this position is $4,141-$4,531 per month (equivalent to steps 1-3 on the HAJC salary schedule, depending on experience and qualifications). The full salary range for this role extends up to $5,444 per month (Step
7).

This position has the potential to grow into a Portfolio Manager II position as you take on more complex compliance and obtain certifications. The Portfolio Manager II Salary Range is $4,731 - $6,238 per month, which corresponds to steps 1-7 on the salary scale.

HAJC honors and applies veterans’ preference in accordance with Oregon state law. We strongly encourage qualified and disabled veterans to apply and include their DD214 with their application.

Equal Employment Opportunity Employer

The Housing Authority of Jackson County (HAJC) is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace where all individuals are valued and supported. We do not discriminate in employment or employment-related decisions based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, and termination. We are dedicated to creating a workplace that reflects the communities we serve and where everyone has an equal opportunity to contribute, grow, and succeed.

ADA Accommodation Statement

The Housing Authority of Jackson County (HAJC) is committed to providing equal employment opportunities to all individuals, including qualified individuals with disabilities. In compliance with the Americans with Disabilities Act (ADA) and applicable state and local laws, HAJC provides reasonable accommodations to applicants and employees with disabilities to ensure equal access to all aspects of the employment process and the workplace.

If you require an accommodation to complete the application process, participate in an interview, or perform the essential functions of the position, please contact our Human Resources Manager at .

We are dedicated to fostering an accessible environment where every individual can thrive.

How to Apply

Submit your resume and a brief cover letter on  careers website.

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