Medford Branch Manager; Child Support Supervisor - Division of Child Support

Medford Branch Manager (Child Support Supervisor
1) – Division of Child Support

Position Overview:

The Oregon Department of Justice’s Division of Child Support (DCS) seeks a collaborative self‑starter to join the management team as a Child Support Supervisor 1 in the Medford office.

The role involves directing work, supporting branch staff, and developing branch and program goals. It includes leadership responsibilities, representation in community and intergovernmental activities, and participation in the establishment of parentage, child support, and health care obligations.

Key responsibilities include supervising employee personnel, fiscal practices, and operations of the assigned office, and working closely with another Child Support Supervisor to manage program execution.

• Three years of lead work, supervision, or progressively related experience.
• OR A bachelor’s degree.
• Ability to communicate effectively at all organizational levels.
• Experience assessing and coaching individuals to meet production and work quality goals.
• Experience collaborating, team building, troubleshooting, and implementing solutions in a team environment.
• Broad knowledge or ability to learn about various areas of the Oregon Child Support Program, including intergovernmental, finance, case management, enforcement, and establishment.
• Ability to plan and perform assignments with minimal supervision.

Final candidates must pass a comprehensive employment reference check and fingerprint‑based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges.

• Work collaboratively with the other Child Support Supervisor as part of the Medford office management team.
• Provide supervision and leadership to the office team through coaching and maintained trainings.
• Review and develop short‑term and long‑term goals for performance and measure outcomes.
• Participate in the establishment and implementation of plans to meet the Division of Child Support Mission.
• Offer advice, make recommendations, and provide guidance to overcome operational obstacles.
• Support affirmative action goals, diversity initiatives, and creation of a respectful work environment.

• Permanent, full‑time employment in Medford, Oregon.
• Opportunity to expand management skills.
• Job satisfaction from contributing to child well‑being through state programs.
• Workplace that recognizes individual contribution and rewards creativity and accomplishment.
• Advancement opportunities within DOJ and other state agencies.
• Commitment to equal opportunity and workforce diversity.
• Excellent medical, dental, and vision benefits.
• Pension and retirement programs.
• Vacation, sick leave, 11 paid holidays a year, and special days off.
• Eligibility for Public Service Loan Forgiveness (PSLF).

• Click “Apply” and complete the online application and supplemental questions.
• Attach a resume and cover letter identifying attributes that meet desired skills.
• All applicants upload both resume and cover letter once; contact doj.recruitmentgon.gov for assistance or accommodations.
• If you are a current state employee consider using Workday via the Jobs Hub Worklet.

The Department of Justice is an equal opportunity employer and does not discriminate based on race, color, national origin, ethnicity, veteran status, gender, sexual orientation, religion, age, or disability. It is committed to workplace diversity.

Oregon Department of Justice
1162 Court St NE
Salem, OR 97301
Email: doj.recruitmentgon.gov
Phone: (503) 947‑4328
Fax: (503) 373‑0367

Seniority Level: Mid‑Senior level

Employment Type:

Full‑time