Medical Assistant; MA

Apply for the Medical Assistant role at Greater Good Health
.

This range is provided by Greater Good Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$19.00/hr - $23.00/hr

Job Title:

Medical Assistant – Medford, OR

Location:

Outpatient clinic, Medford, OR

Clinic

Hours:

8‑5pm PT, Monday‑Friday

Greater Good Health is a fast‑growing organization delivering care to older adults in access‑starved communities. Our innovative model is led by Nurse Practitioners and focused on outcomes, not volume—meaning we prioritize quality over quantity, spend more time with our patients, and are accountable for their health and well‑being.

Whether through our own senior‑focused primary care clinics or our suite of integrated clinical solutions for health plans and provider groups, we are making value‑based care more accessible and more effective. We help reduce avoidable healthcare costs, improve clinical outcomes, and create a best‑in‑class patient experience.

If you’re passionate about transforming healthcare and delivering meaningful care to those who need it most, Greater Good Health offers a purpose‑driven, collaborative, and supportive environment where your work can make a lasting impact.

Reporting directly to Greater Good Health’s MA Supervisor, the Medical Assistant will lead patient care at one of our client’s outpatient clinic sites. This role will be responsible for delivering an exceptional patient experience by working closely with the Nurse Practitioner to provide holistic, high‑touch, coordinated care for a panel of senior patients.

• Deliver exceptional clinical care to patients and support patient care activities.
• Actively engage and manage patient panels in partnership with the Nurse Practitioner, acting as an extension of the NP to support high‑touch, high‑quality care.
• Act as the patient’s health care advocate; help patients navigate necessary health care resources to support their care plan.
• Ensure efficient clinic flow by rooming patients in a timely manner and assisting the provider with staying on schedule.
• Complete pre‑visit activities including gathering and verifying all relevant information about patient health, preparing charts for the provider, prepping exam rooms, and escorting patients from the lounge to the room.
• Conduct visit activities including taking vitals, performing appropriate screenings, recording patient histories, reviewing medications, and preparing patients for any procedures or tests in the exam room.
• Provide patient education on preventative measures, lifestyle management, and disease management.
• Under the direction of the Provider, offer MA/LNP appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to ABI, spirometry, EKGs, etc.
• Oversee laboratory activities including reviewing lab orders, drawing blood, collecting samples, and preparing specimens for laboratory shipment or analysis.
• Support the check‑out process for patients.
• Support post‑visit activities; facilitate referral completion (specialty, lab, imaging, DME, etc.), patient care coordination activities, request external medical records, and conduct follow‑up outreach to patients and/or caregivers as appropriate.
• Assist patients with scheduling for follow‑up visits, diagnostic imaging and/or labs to ensure completion.
• Handle pre‑authorization requests.
• Process medical refill requests, track status, and schedule patients as required to fulfill refill requests.
• Ensure efficient patient flow by serving as the air traffic controller and flexing when needed to support patient rooming.
• Handle back‑office phone calls.

• Maintain equipment for exam rooms and laboratory; stock exam rooms while maintaining cleanliness and organization and dispose of contaminated items according to protocol.
• Disinfect and clean treatment rooms following patient examinations; maintain a safe, secure, and healthy work environment by establishing and following standards and procedures.
• Maintain all logs and required checks (e.g., refrigerator…