Service Advisor
Job in
Medford, Jackson County, Oregon, 97501, USA
Listed on 2026-02-23
Listing for:
Lithia Motors
Full Time
position Listed on 2026-02-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Serve as the communicator between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer;
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles;
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system;
Communicate additional repair and service needs to the customer based on vehicle inspection;
Administer the manufacturer warranty for qualifying vehicle repairs
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