Office Specialist; Health & Human Services

Jackson County Employment Opportunity

Jackson County Developmental Disability Services is looking for an energetic, positive and flexible individual to join our office support team. We are looking for someone who enjoys helping others and interacting with the public. This person will support the DD reception desk as well as other office support needs.

Jackson County strives to recruit, hire and retain the best employees!

• Direct experience in DD Case Management workflow, utilizing the ODDS web-based payment software eXPR, Laserfiche and MS Access experience is preferred.
• Pass a criminal background check prior to hire.
• Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review Jackson County's Drug-Free Workplace Policy.
• This position is represented by union group SEIU.

Performs a variety of responsible clerical and administrative tasks in support of the assigned project, division or department, and provides general information and assistance to the public. Performs a full range of routine and responsible clerical and administrative duties in providing assistance to the public and other staff.

• Types forms, letters, legal documents, departmental and statistical reports, correspondence and other materials from copy, rough draft, machine dictation or oral or written instructions by the appropriate deadline; proofreads documents.
• Assists the public in person and by telephone; schedules appointments, performs counter work and provides information to the public, other departments, and outside agencies; answers questions requiring a thorough knowledge of department programs, regulations and procedures; processes incoming and outgoing mail.
• Performs filing and record keeping duties where several systems are utilized; processes a variety of materials such as legal forms, permit applications, microfilm records, and other formal documents.
• Gathers and compiles information; puts into a report form as required; computes or verifies data, enters and retrieves data from computer terminals, and reviews computer print outs for accuracy.
• Performs simple bookkeeping and accounting functions; may handle cash; reviews documents for procedural compliance; takes and maintains inventory records as assigned; may perform general quality assurance checks; and, operates a variety of office equipment and machines.
• May provide staff support for boards and committees; oversees supply budget expenditures; schedules staff meetings.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective internal and external working relationships at all levels.
• Has regular and reliable attendance. Overtime may be required.

• High school diploma or equivalent AND three years clerical and office experience involving public contact; OR
• Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

None

Requires a knowledge of modern office practices and procedures; business English composition, spelling and basic arithmetic; specific department policy, procedure and operations; computer software applications including some or all of the following: word processing, desktop publishing, graphics, spreadsheets, and database management. Ability to type a variety of materials rapidly and accurately; operate office equipment and machines with accuracy and skill; alphabetize and arrange in numerical order;

understand and follow oral and written instructions; implement new procedures and processes; follow departmental procedures, rules and regulations; prioritize and organize work and train other staff; make decisions independently; make fast and accurate computations; compile data and prepare reports; establish and maintain effective working relationships with those contacted in the course of work.