Merchandising Service Associate
Listed on 2026-01-23
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Retail
Merchandising, Retail Associate/ Customer Service
Overview
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, helping us deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you ll enjoy working with our Merchandising Services Team.
How We Support You- Keep your weekends free with a set weekday schedule.
- Make your well-being a priority with multiple top-tier health insurance options.
- Explore educational opportunities with Lowe s tuition assistance program.
- Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
- Gain extra savings with a 10% Associate Discount.
- Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit
Your Day at Lowe sAs a Merchandising Services Associate, you ensure store signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. Most of your time will be spent on activities that don t involve customer interaction, but you may engage with customers when opportunities arise.
You ll listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.
- Complete merchandising resets and service-related projects according to Lowe s specifications and provide proof of completion for assigned tasks.
- Verify buyback items and ensure they are pulled, prepped, and ready for shipping.
- Update/validate way finding and product location signage, and maintain this information digitally throughout the store.
- Confirm product pricing information is clearly visible and replace any missing price labels.
- Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store.
- Repair/replace damaged or missing items, including signage, merchandise and displays.
- Communicate project priorities, schedule, and needs with the Merchandising Services Team and Manager.
- Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
- Complete other duties as assigned.
- Read, write, and perform basic arithmetic (addition and subtraction).
- Ability to hear, listen, and communicate verbally with others.
- Utilize web-based computer programs to accomplish assigned tasks.
- Ability to sit and stand for long periods of time.
- Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.
- Lowe s sales floor experience.
- Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
- Experience operating power equipment such as lifts, order pickers, and similar equipment.
- Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.).
This role does not require regular travel; however, it may occasionally travel to meetings, training, or to support neighboring stores.
Working ConditionsEnvironmental factors vary by location. You may work indoors or outdoors with varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. You may be exposed to constant or intermittent noises and to moving or shaking objects and equipment. Lifting methods vary by role; follow guidelines. Single lifts are limited to 75 pounds. Team lifts are used minimally, starting at 75 pounds or when needed.
Powered equipment should be used as required, with proper training or assistance from a trained coworker.
Lowe s Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
For more information, visit
Pay Range: $17.00 - $18.40 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Benefits- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits, plus learning and development…
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