Client Service Delivery Coordinator III

About the Business:

Lexis Nexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

You can learn more about Lexis Nexis Risk at the link below,

This position is part of the Blue Sky Regulatory Solutions group which provides regulatory services to investment companies and third-party administrators for the purpose of compliance with state securities regulations.

This position is responsible for managing the delivery of contracted services to clients, ensuring that service level agreements (SLAs) and key performance indicators (KPIs) outlined in contracts are consistently met or exceeded. The role involves overseeing project schedules, budgets, risks, and scopes of work, while ensuring operational teams and subcontractors clearly understand client expectations. It requires a proactive approach to client relationship management and business development within existing accounts.

• Ensure contracted services are delivered in alignment with SLAs and KPIs.
• Experience 40 Act Funds Bluesky regulatory compliance.
• Knowledge of Form NF, Regulation D, and Collective Trust.
• Maintain strict control over project timelines, budgets, risks, and scope.
• Communicate client requirements effectively to operational teams and subcontractors.
• Build and sustain strong client relationships, offering daily support and guidance.
• Promote organizational capabilities and identify potential sales opportunities.
• Collaborate with account managers to secure contract extensions or additional business.
• Manage contracts of varying lengths and strategic importance.

• Specialized or multi-skilled expertise developed through job-related training and substantial on-the-job experience.
• Ability to work independently with limited supervision.
• Excellent project management and client engagement skills.
• Proven ability to identify and act on business development opportunities.
• Experience managing service delivery in a client-facing environment.

U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.  to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.