Store Supervisor L'OCCITANE

Responsibilities

• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Organize and distribute staff schedules
• Ensure mechanic support is implemented well by each BA in counter
• Make sure pricing is correct (regular / promotion price)
• Evaluate ongoing mechanic support, promotion activity
• Oversee receipt and verification of incoming shipments; ensure materials are unloaded, stored, and verified according to policy
• Maintain accurate inventory record of finished goods and report weekly to Assistant Retail Manager
• Communicate daily results such as number of customer walk‑in, closing customer, reasons of purchase cancellation, daily sales achievement versus target
• Delegate fulfillment of customer orders to staff; maintain inventory database when orders are fulfilled
• Ensure products are clean and ready to be displayed, windows and VM aligned with brand standard and marketing calendar
• Recruit, coach, counsel, discipline, evaluate BA performance and train employees such as communication skill, cross‑sell skill
• Liaise with Brand executive in counter for store needs such as: ATK, product tester sample replenishment and return, marketing collateral in counter such as POP, blotter, paper bag, etc
• Monitor competitor's promotion (Dept.store concept)
• Analyze customer database and delegate BA to contact, follow up and build long‑term relationship with customer database

• Minimum 3 years experience as Store Supervisor,
  preferably from beauty industry or high‑end brand that has loyal customer base
• Good in Microsoft Excel
• Sense of commerciality, analytical skill, and strategic thinking
• Highly motivated and committed
• Eager to work hard, honest, and responsible
• Able to lead a team

ABA Group was established in 2002 and has since brought delight with its selection of brands. Within 19 years of operation, ABA Group has enhanced the quality of life through partnerships with world‑class brands, providing only the best ingredients to Indonesia.

Consisted of PT Asia Bandar Alam and PT Asia Bandar Arta, ABA Group manages leading beauty retailers such as L`Occitane, Elemis, Bon Parfumeur, and the finest chocolate gourmet Venchi. Each brand carries distinctive expertise and maintains exclusivity as it complements one another.

The vision of ABA group is to increase the sense of well‑being as a celebration of life, bringing the best from all over the world to the people of Indonesia.