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Job Description & How to Apply Below
Campus Director's Office & Quality Assurance (BINUS @Medan) page is loaded## Campus Director's Office & Quality Assurance (BINUS @Medan) locations:
Medantime type:
Full time posted on:
Posted Todayjob requisition :
JRIt's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
University & Study Program License:
• Coordinate the completeness and validity period related to operational license of BINUS @Campus
• Coordinate the license extension process for all study programs
• Review EPSBED report making to be sent to Government / Kopertis
• Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership
• Build and maintain relationship with internal and external parties related to education license
Accredication
Activities:
• Champion accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (AACSB, ABET, etc)
• Champion national and international ranking and rating processes (preparation, self-assessment, data collection, etc) – both national institutiions and international accreditation such as QS Star.
• Monitor and review accreditation period validity for all study programs
• Coordinate accreditation extension process for all study programs
• Build and maintain relationship with internal and external parties related to accreditation process
Monitoring & Evaluation
Activities:
• Analyze and report BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies
• Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality
• Co-ordinate timely and accurate provision of performance data in relation to Key Performance Indicators
• Ensure performance data is used to assess, review and monitor performance across the unit and identify areas for improvement
• Co-ordinate and provide performance data for strategic and operational planning
• Analyze and review effective systems to capture, store and analyse information and produce reports
• Analyze detailed methodologies and tools and to ensure a good fit for monitoring performance indicators
• Ensure the effectiveness of liaison between departments in relation to data collection, storage and performance management
• Liaise and communicate between departments to ensure a good flow of accurate and timely information
• Assist in reporting of the Monitoring & evaluation activities
Business Process & Standard
Activities:
• Coordinate overall documents and activities related to Quality Management System in BINUS @Campus
• Conduct performance analysis by having statistic measurement and other analytical methods
• Prepare analysis report that needed by management to review organization objectives according review meeting results
• Coordinate and summarize complaint handling report (complaints from overall stakeholder: students, parents, lecturers and staffs)
• Coordinate with all units in BINUS @Campus to ensure all processes have run according standard procedure
• Identify business process in all units in BINUS @Campus and conduct business process analysis to maximize it
• Review and suggest improvement to maximize the business process
• Coordinate with all units to collect periodic report and prepare data and periodic report making
• Verify poor performance and improve the process by having corrective actions and ensure corrective actions have been implemented by related units
• Analyze customer satisfaction results
• Ensure timely measurement/survey process implementation
• Receive complaints from stakeholders and coordinate with related Units to solve the complaints
• Conduct reoccurrence complaints analysis, analyze report and monitor follow up the process to end reoccurrence
Quality Assurance System:
• Prepare, control, and coordinate implementation of quality assurance system documents in BINUS @Campus
• Coordinate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version
• Prepare and Conduct Internal audit…
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