Associate, Treasure Relationship Manager, Medan Diponegoro, Consumer Banking Group
Join to apply for the Associate, Treasure Relationship Manager, Medan Diponegoro, Consumer Banking Group role at DBS Bank
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As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. The group offers a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help customers at every life stage.
Responsibilities- Develop action plan to achieve and exceed revenue / new customer acquisition targets set for the year
- Acquire new customers and constantly maintain/upgrade existing customers' portfolio. Work closely with TFO to achieve targets set
- Provide excellent service to customers (both existing and potential) by keeping close relationship and managing their investment portfolio, e.g. conduct regular meetings to assess customers’ banking needs to maximize cross selling opportunities to market bank's products and service
- Implement sales process framework, ensure customers fully understood the offered product and ensure customers' investment profile suit the product so that there are no miss selling incidents
- Ensure customer complaint are handled properly and timely
- Be updated on competitors' offerings on regular basis
- Ensure KYC/Money Laundering Prevention is strictly complied with at all times (including maintaining regular contact with customers for periodic review) and uphold integrity and honesty as bank staff at all times
- Assist Team Leader and CBG Business Manager in achieving the team and branch target
- Experience in the banking and finance industry would be an advantage
- Sound understanding in banking products especially Bancassurance, Investment and Treasury products
- Possess relevant certification in various wealth management products would be an advantage
- Highly driven, self motivated, able to work under pressure, organized and good time management
- Strong communication, interpersonal, and selling skills
- Good understanding in applying principle of Know Your Customer (KYC) and Anti Money Laundering (AML)
- Good written and verbal English
- Able to operate computer and run Microsoft Office applications
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary
Location:
Indonesia
Job Type: Full-time
Schedule:
Regular
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