Registered Nurse; RN - Case Manager - Memorial Regional Medical Center

Registered Nurse (RN) - Case Manager - Memorial Regional Medical Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

$10,000 Sign-on Bonus! As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well‑being of all people in mind, body and spirit through exceptional patient care. We look for people committed to compassion, human dignity, integrity, service and stewardship.

The RN Care Manager is responsible for coordinating care for patients to support safe, seamless, timely transitions across the continuum. This role identifies, assesses, plans, implements, and evaluates the options and services required to meet an individual’s health and related needs, including social determinants of health. The RN Care Manager screens, identifies, and assesses individuals in need of active case‑management services and promotes the right resources at the right time and place.

• Identifies and prioritizes patients in need of care management services using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plans with the patient, caregivers and members of the healthcare team to maximize health care responses, quality and cost‑effective outcomes. Monitors and revises the plan as indicated when patient condition changes.
• Completes all necessary documentation, maintaining clear, concise, and timely records to reflect the patients’ needs. Uses handovers at points of level‑of‑care change, staff change, and care transitions.
• Docs reflect plan of care for post‑hospital needs and resources, with evidence of patient, family or caregiver involvement in planning.
• Follows standardized practices related to advance care planning, length‑of‑stay management and readmission prevention.
• Supports denial prevention related to medical necessity, addressing barriers to progression of care, and participates in interdisciplinary discharge rounds.
• Supports and promotes assertive, proactive care for patients, assisting in removing barriers to timely testing and treatment, ensuring resources are used appropriately, and offering alternatives to acute care to the team.

• BLS Basic Life Support – American Heart Association (required)
• RN license in the state of employment or covered by a compact (required)
• Accredited Case Manager Certification (ACM) or Certified Case Manager (CCM) or American Nurses Credentialing Center (ANCC) board certification (preferred)
• Bachelor of Science in Nursing (preferred; required for RSFH)

• 1 year of experience in a clinical setting (required)
• 3 years in an acute care clinical setting (preferred)
• Ambulatory or post‑acute care coordination experience (preferred)

Hard/Technical/Clinical

Skills:

• Care management
• Discharge planning
• Patient advocacy
• Flexible
• Care planning
• Care coordination
• Data analysis
• Reimbursement methodologies
• Staffing workflow and bed allocation
• Clinical knowledge
• Tracking
• Knowledge of local and state resources
• Knowledge of government and payer practices, regulations, standards and reimbursement

Soft/Interpersonal

Skills:

• Knowledge sharing
• Attention to detail
• Critical thinking
• Communication with family members
• Conflict resolution
• Proactive
• Problem solving
• Active listening
• Relationship building
• Effective problem solving
• Teamwork
• Facilitation

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team at

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care