Desktop Support​/Field Service Technician

Desktop Support/Field Service Technician

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions.

It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

We strongly believe:
" If something cannot be measured, it cannot be managed. "

TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.

We are an Equal Employment Opportunity Employer M/F/V/D

• 2015 - America’s Fastest Growing Company by
• 2015- SPARK Fast Track Award from Ann Arbor SPARK
• 2015 - Honoree of Diversity Focused Company by Corp! Magazine
• 2014
  - America’s Fastest Growing Company by
• 2014
  - Michigan 50 Companies to Watch
• 2014 – Di Sci Tech  Award in Technology by Corp! Magazine
• 2014
  - Di Sci Tech  TECHNOLOGY Company of the year by Corp! Magazine
• 2014- SPARK Fast Track Award from Ann Arbor SPARK

• Enterprise Solutions
• Web Development
• Data Warehousing
• Systems Integration
• IT Security
• Storage Technologies
• Development and Delivery
• Business Intelligence
• Telecommunications
• Consulting and Planning
• Network design, Implementation & Administration

Company:
Tek Wissen

Title:

Desktop Support/Field Service Technician/Computer Driving Technician.

Location:

MECHANICSVILLE, VA (We hire for many locations in US)

• Drive to various customer locations from the pickup parts location.
• Visit business offices and houses to repair, troubleshoot, and break‑fix computers, desktops, laptops, and printers.
• Use own car to travel and provide service to customers.
• Work primarily with Dell products (previous experience is a plus).
• Travel within a radius of 50 to 70 miles from the pickup parts location.
• Maintain a professional demeanor and attire.
• Be prepared for overtime and extensive driving (300+ miles per week).

• A+ Certification mandatory (training/expired status accepted).
• Dell or other product manufacturer certification a plus.
• Good experience with laptops and desktops.
• Good experience in break/fix.

• Undergo background check and driving record verification.
• Complete Dell certification training (online, free).
• Accept contract agreement terms and conditions.
• Pay biweekly for approved hours.
• Mileage reimbursed – contact for details.
• Plan for backup vehicle if yours breaks down.

• Standard pay rate and good mileage reimbursement.
• Seeking committed technicians who can be assets to the company.
• 48 hours feedback timeframe for each applied job.
• Specify preferred call time when sending profile.