Configuration Manager - local to Mechanicsville, VA

Configuration Manager – Mechanicsville, VA

Duration
: 01/12/2026 - 06/30/2026

Local Candidates Strongly Preferred

Client is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The role is responsible for establishing, governing, and continuously improving the Configuration Management process within the ITSM framework, ensuring accuracy, integrity, and traceability of Configuration Items (CIs), and enabling effective incident, change, problem, and asset management. The Candidate will maintain the CMDB, enforce process compliance, and partner with technical teams to ensure reliable service delivery.

The position is critical for ensuring thorough, efficient, and ITIL-aligned configuration management processes, collaborating across functional areas to maintain the CMDB, support change management, and drive continuous improvement across IT services. Extensive experience integrating and managing Azure resources within a third‑party CMDB is essential.

• Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy.
• Own and manage the CMDB, ensuring accuracy, completeness, and compliance.
• Collaborate with Change, Incident, and Fin Ops teams to ensure seamless service delivery.
• Define and enforce policies for configuration item (CI) identification, control, and reporting.
• Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information.
• Monitor and audit configuration data to ensure quality and reliability.
• Establish and track KPIs/metrics for Configuration Management maturity and CMDB health.
• Provide leadership and guidance to IT teams on configuration management best practices.
• Support IT governance, risk, and compliance initiatives.

• ITIL Foundation certification (Intermediate or Expert level preferred).
• Proven experience in Configuration Management within an ITIL environment.
• Proven experience in Configuration Management within an Azure environment.
• Strong knowledge of Ivanti Neurons for ITSM.
• Strong understanding of ITIL v3/v4 processes—especially Configuration, Change, Incident, and Problem Management.
• Hands‑on experience with a CMDB tool—Ivanti Neurons for ITSM including CI class modeling and discovery tools.
• Excellent analytical, problem‑solving, and documentation skills.
• Ability to work collaboratively across technical and business teams.
• Strong communication and stakeholder management skills.

• Experience with automation tools for configuration management.
• Familiarity with cloud environments (Azure, AWS, GCP).
• Knowledge of automation, discovery tooling, and scripting (e.g., Power Shell, Python).
• Familiarity with audit and compliance frameworks.
• Knowledge of COV policies and standards.

Seniority level
:
Director

Employment type
:
Contract

Job function
:
Analyst and Business Development

Industries
:
Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at HCL Global Systems Inc by 2x.

Salary: $70,000–$80,000 (Mechanicsville, VA) – posted 5 days ago.