Senior Configuration Manager; Hybrid; Mechanicsville, VA Short Term Exten

Senior Configuration Manager

Client:
Government of Virginia (VDOT)
• Work type:
Hybrid (3 days per week onsite)
•

Location:

Mechanicsville, Virginia
• Duration: 6 months (extendable)
• Payrate: $77 per hour

Company Overview: eSystems Inc. is a fast‑growing Systems Integrator based in Princeton, New Jersey, offering strategic IT solutions in Java, Microsoft, ERP, Integration, Data Warehousing and BI. Clients include Fortune 500 corporations, government agencies, small and mid‑size businesses, and non‑profits.

Equal Opportunity

Employer:

As an equal opportunity employer, eSystems complies with all applicable laws preventing discrimination based on race, ethnicity, religion, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor.

The Configuration Manager is responsible for establishing, governing, and continuously improving the Configuration Management process within the IT Service Management framework. The role ensures accuracy, integrity, and traceability of Configuration Items (CIs) and maintains the CMDB, supporting incident, change, problem, and asset management.

• Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia policy.
• Own and manage the CMDB, ensuring accuracy, completeness, and compliance.
• Collaborate with Change, Incident, Fin Ops, Infrastructure, Network, Security, and Application teams to ensure seamless service delivery.
• Define and enforce policies for configuration item identification, control, and reporting.
• Work closely with technical teams to gather and maintain CI information.
• Monitor and audit configuration data to ensure quality and reliability.
• Establish and track KPIs/metrics for Configuration Management maturity and CMDB health.
• Provide leadership and guidance to IT teams on configuration management best practices.
• Support IT governance, risk, and compliance initiatives.

• ITIL Foundation certification (Intermediate or Expert level preferred).
• Proven experience in Configuration Management within an ITIL environment.
• Proven experience managing CMDB in an Azure environment.
• Strong knowledge of Ivanti Neurons for ITSM.
• In‑depth understanding of ITIL v3/v4 Processes—Configuration, Change, Incident, and Problem Management.
• Hands‑on experience with CMDB tools—Ivanti Neurons for ITSM, including CI class modeling and discovery.
• Excellent analytical, problem‑solving, and documentation skills.
• Ability to work collaboratively across technical and business teams.
• Strong communication and stakeholder management skills.

• Experience with automation tools for configuration management.
• Familiarity with cloud environments (Azure, AWS, Google Cloud Platform).
• Knowledge of automation, discovery tooling, and scripting (Power Shell, Python).
• Familiarity with audit and compliance frameworks.
• Knowledge of COV policies and standards.

• Experience designing and implementing Configuration Management policies, systems, and monitoring programs for enterprise environments (minimum 8 years).
• Familiarity with implementing a CMDB with emphasis on integrating Azure resources to support Change and Fin Ops activities (minimum 8 years).
• Strong knowledge of Ivanti Neurons for ITSM CMDB capabilities (minimum 2 years).
• ITIL Foundation Certification (required).
• ITIL intermediate/expert level certification (required, highly desired).
• Knowledge of COV policies and standards (desired).

Mid‑Senior level

Contract

Engineering and Information Technology

Software Development