Receptionist, Hospitality ​/ Hotel ​/ Catering

Assistant Security Manager – Mecca, Saudi Arabia

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Summary:

We are seeking an assistant security manager to oversee daily operations, supervise guards, and coordinate with local authorities to maintain a safe and compliant facility. You will implement risk assessments, respond quickly to incidents, and mentor staff to uphold high standards of safety and service.

• Oversee daily security operations and supervise guard teams.
• Coordinate with local authorities to ensure compliance and safety.
• Conduct risk assessments and implement security protocols.
• Respond quickly to incidents and lead incident investigations.
• Mentor and train staff to uphold high standards of service.

We are looking for candidates who have worked during Hajj season in the last years to work with us during the 2‑month Hajj season.

Summary:

Seeking a proactive Front Desk Agent to deliver exceptional guest service and ensure memorable stays.

• Greet guests and handle all inquiries.
• Manage reservations and process check‑ins and check‑outs with accuracy.
• Provide customer‑focused service in a fast‑paced, multicultural environment.

Qualifications:

Strong communication skills, hospitality background, and familiarity with hotel systems like Opera are preferred.

Summary:

Seeking a Front Office Agent to deliver personalized, professional guest service at a luxury hotel overlooking the Holy Mosque.

• Greet guests and manage check‑in/check‑out procedures.
• Assist with hotel facilities, promote room upgrades, and handle guest inquiries.
• Maintain accurate records of all front‑office transactions.

Qualifications:

Strong communication skills in English and Arabic, previous hospitality experience, proficiency with PMS systems, and ability to work under pressure in a multicultural environment.

Summary:

A Guest Services Manager position involves delivering exceptional customer service and managing guest relations to ensure memorable stays.

• Maintain hotel knowledge and deliver exceptional service.
• Handle guest feedback and complaints promptly.
• Supervise front office staff and ensure safety and hygiene standards.
• Create a welcoming environment for diverse guests.

Qualifications:

Strong communication skills, hospitality experience, and proficiency in English are essential.

Summary:

A position for a Telephone Operator at a luxury hotel in Mecca, focusing on delivering exceptional guest service through professional communication.

• Manage guest calls and coordinate with departments.
• Operate the switchboard efficiently to enhance guest experience.
• Ensure smooth operation of all telephone communications.

Qualifications:

Excellent English communication skills, hospitality qualifications, and ability to work in a fast‑paced, multicultural environment to ensure guest satisfaction.