Salesforce CRM Lead

Title:

Salesforce CRM Lead

Location:

Remote (role works EST business hours)
Target

Start Date:

ASAP
Type:
Contract (3-6+ months)
Pay Rate: $75.00-$90.00/hr

We are seeking a Salesforce CRM Lead to own and drive the delivery of a major CRM transformation initiative. This role will serve as the day-to-day owner of the Salesforce platform and delivery program
, ensuring successful implementation while partnering closely with Sales, IT, and business leadership.

This is not just a project management role. We are looking for a hands‑on CRM leader who can run Salesforce delivery, guide platform decisions, and build a scalable enterprise CRM foundation that supports long‑term growth.

The CRM Lead will oversee the rollout of Salesforce Sales Cloud and Revenue Cloud
, manage systems integrators and vendors, ensure alignment with Sales processes, and drive adoption across the organization.

• Own day‑to‑day delivery of the Salesforce CRM program from mobilization through go‑ and stabilization.
• Lead implementation of Salesforce Sales Cloud and Revenue Cloud as the system of record for leads, opportunities, quoting, and renewals.
• Establish scalable CRM architecture, design patterns, and governance standards.

• Partner closely with Sales leadership and operations teams to translate business requirements into scalable CRM solutions.
• Drive user adoption through change management, training strategy, and role‑based enablement.
• Ensure the platform supports standardized sales processes, mobile enablement, and actionable analytics.

• Coordinate integration with enterprise systems, including JD Edwards ERP
  , for customer, pricing, order, and inventory data.
• Lead data readiness, migration, and validation activities.
• Manage testing cycles across CRM and integrated platforms.

• Manage systems integrators, Salesforce partners, and delivery teams.
• Ensure the program stays aligned to scope, schedule, and quality targets.
• Establish delivery governance, release management, and operational handoff for ongoing platform support.

• 10+ years leading CRM or enterprise application delivery programs
  .
• Deep experience delivering Salesforce Sales Cloud implementations
  .
• Proven ability to lead CRM transformation initiatives from planning through deployment.
• Experience managing systems integrators and multi‑vendor delivery teams
  .
• Strong experience driving user adoption, change management, and business alignment
  .
• Ability to operate as a trusted partner to Sales leadership and executive stakeholders
  .

• Experience implementing Salesforce Revenue Cloud
  .
• Experience integrating Salesforce with JD Edwards or similar ERP systems
  .
• Salesforce certifications (Administrator, Sales Cloud Consultant, or similar).
• Experience in manufacturing, industrial, or B2B distribution environments
  .

• Salesforce CRM program mobilized and executing against a clear delivery plan.
• Strong alignment between Sales leadership, IT, and implementation partners.
• High user engagement and adoption across the sales organization.
• A scalable Salesforce platform foundation supporting future CRM expansion.

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