Geek Trainer

Overview

Job Title: Geek Trainer

Status: Regular, full-time

Department: Geek

Reports to: Geek Supervisor

Job Purpose: This team member is someone that is experienced in Geek area. Also, someone who can make productivity in picking and putaway. This person should be an organized individual that can multitask between numerous orders while working efficiently and demonstrating leadership skills.

This role requires a dynamic, hard-working professional with a strong focus on customer service and the ability to work for a fast-paced, entrepreneurial organization. It also requires exceptional leadership and analytical skills and a “roll-up your sleeves” attitude.

Shift: 1st

• Off-Peak: 8:00 a.m.
  
  - 4:00 p.m.
• Peak: 7:00 a.m.
  
  - 7:00 p.m.

During the 12-hour peak shifts, team members follow a rotating schedule that includes working four shifts one week and three shifts the following week. This schedule allows for two long weekends off per month.

• Train new employees in the geek area
• Include showing them both picking and putaway at the stations
• Monitor workstations and ensure all computers/printers are working properly and team members are working efficiently
• Have a sense of urgency in making sure orders are shipped in a timely manner
• Be a resource for questions and guidance among all Geek Associates
• Coach errors with team members as necessary
• Perform all aspects of the Geek Associate job description when necessary and as needed
• Support and assist other PSG trainers when necessary
• Responsible for keeping work area safe and clean daily
• Cover workstations during breaks or if the team members are out for the day

• Must enjoy and be able to use hands and wrists and stand for extended periods of time
• Initiative, adaptability and patience are a must within the role
• Must be assertive and communicate clearly
• Must be able to bend, stoop and kneel
• Must have high attention to detail and a very high focus on quality and accuracy
• Must be able to distinguish between colors
• Must be able to lift, push, pull and carry up to 30 lbs
• Must have a proven track record of punctuality with minimal absenteeism
• Proven ability to work efficiently with minimal supervision
• Prior PSG experience is preferred, and prior lead experience is preferred
• Must be proficient in English. Bilingual a plus

• Education:
  
  High School Diploma or equivalent preferred
• Computer
  
  Skills:
  
  Some basic computer skills required

Our staff is made up of former players, parents of players and passionate sports fans. As Sports Endeavors has grown as a company, our core values have remained the same. We are still a family owned company devoted to providing unrivaled selection and service to all team sport enthusiasts. Sports Endeavors values its team members, its community and its customers. Together we work, play, cheer and succeed.

Sports Endeavors shares our success, giving back at both the local and global levels. Sports Endeavors and its team members support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events. Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment.

To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world