Senior Quality Operations Professional

What You Will Achieve

• Investigate quality issues within manufacturing and quality laboratories
• Examine deviations, out‑of‑specification results, and atypical investigations
• Identify root causes and suggest effective corrective action plans
• Ensure all reports comply with regulatory requirements and company policies
• Contribute to moderately complex projects, managing your own time to meet targets
• Develop plans for short‑term work activities within a collaborative team environment
• Apply skills and discipline knowledge to contribute to work within the Work Team
• Make decisions to resolve moderately complex problems in standard situations
• Work under general supervision, following established procedures and general instructions
• Periodically review work, and may review the work of other colleagues in a mentor role

• BA/BS with at least 2 years of experience or MBA/MS with any years of experience, or associate’s degree with at least 6 years of experience, or high school diploma (or equivalent) with at least 8 years of relevant experience
• Proven record of problem‑solving and decision‑making skills
• Experience in the pharmaceutical industry
• Strong background and knowledge in manufacturing, compliance, and technology investigations, processes, and systems
• Ability to work both independently and collaboratively
• Effective communication skills, both written and verbal
• Computer literate with superior skills in managing Excel spreadsheets

• Experience with investigations, including conducting and writing investigations using methodology
• Familiarity with regulatory requirements and quality standards
• Strong analytical and critical thinking skills
• Ability to manage multiple projects simultaneously
• Experience with root cause analysis and corrective action plans
• Excellent organizational skills
• Ability to mentor and guide junior colleagues
• Strong interpersonal skills and the ability to foster a collaborative team environment
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity; demonstrated curiosity for exploring how these tools can improve outcomes and for responsible AI practices, including risk management and ethical use

• Strong leader behaviors—willingness to lead by example, desire to understand how things work, strong ownership, collaborative/active listening, and ability to manage stressful situations
• Works independently with minimal guidance, consistently produces quality work, and collaborates within and across teams
• Job includes standing, walking, and sitting; requires manufacturing suite lab gowning and PPE

• May require weekend and off‑shift work as business needs dictate
• Must complete gowning certification to enter manufacturing areas; occasional weekend or evening support may be required for continuous improvement activities
• Occasional travel may be required for specific projects or training

Work location assignment:
On Premise

The annual base salary for this position ranges from $82,700.00 to $. The role is eligible for Pfizer’s Global Performance Plan with a bonus target of 10.0% of the base salary. Benefits include a 401(k) plan with Pfizer matching contributions and an additional retirement savings contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and comprehensive medical, prescription drug, dental, and vision coverage.

Additional benefits are available based on location, and relocation assistance may be available depending on business needs.

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements.

Pfizer is an E‑Verify employer. This position requires permanent work authorization in the United States.

February 27, 2026