Commercial Banking Specialist

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking a Commercial Banking Specialist to join our team. As a Commercial Banking Specialist you will be responsible for administrative, technical and professional work within the core bank function. This position is responsible for business development support, customer service and administration.

A successful candidate will have:

• Exemplary customer service experience
• Strong attention to detail
• Confident and articulate communications skills
• Initiative and strong work ethic
• Ability to work in a fast paced environment and complete projects upon deadlines
• An understanding and commitment to our values

• Business Development Support
  • Assist with collection of financial information for business or loan package to meet required specifications
  • Review and monitor documents for accuracy, completeness and adherence to approval conditions
  • Monitor existing loans and/or accounts to ensure conformity with terms
  • Advance funds for payment or credit accounts at the request of commercial officer
  • Negotiate satisfactory resolution of basic-to-intermediate documentation, compliance, and legal issues with customers, bank associates, officers and vendors
  • Process payments, fees and/or payoffs
  • Negotiate document signing dates with customers and commercial bankers
  • Respond to inquiries or requests for information
• Customer Service
  • Oversee management and service of designated accounts as defined by manager
  • Serve as liaison between the customer and commercial banker
  • Ensure data quality and integrity
  • Research, identify and resolve account questions, monetary and non-monetary delinquencies and other borrower or business related issues
  • Prepare payoff requests and obtain prepayment calculations pursuant to terms of loan documents
  • Interact with Emprise associates, customers, other banks and vendors relative to areas of concern involving commercial loan services
  • Escalate issues as needed
• Administration
  • Coordinate the daily workflow for commercial officer
  • Draft necessary documents and agreements
  • Establish and maintain complete loan and business documents and customer records
  • Book new loans and administer loan modifications in a timely and accurate manner
  • Monitor loan‑servicing reports for accuracy
  • Analyze and interpret data regarding billing questions, rate changes and other critical loan or business information
  • Support special projects as needed
• Other duties as assigned within the scope and responsibility of this role

• High school diploma or equivalent required
• 3+ years previous banking experience required
• 1+ years of direct administrative experience required
• Proficiency with Microsoft Office products preferred

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!

At Emprise Bank, empowering people to thrive means having an all‑inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E‑Verify and will provide your Form‑I‑9 to the federal government to confirm authorization to work in the United States.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.