Flood​/Loan Operations Specialist Non-Exempt

ROLE

The Flood/Loan Operations Specialist is responsible for performing administrative tasks necessary to process consumer, commercial, and agricultural loans, as well as following up onુમ existing loans for bank customers. This role includes booking loans in the loan system and حل providing support to branch loan staff to ensure accurate and timely .

This position is responsible for the following functions:

• Review, monitor, and track adherence to flood insurance requirements
• Coordinate with loan staff to apply force-placed flood insurance when lacking adequate coverage
• Retrieve all necessary documentation from appropriate sources as required for loan processing
• Ensure all required documentation is received, printed, and ready for loan closing
• Provide proper loan documentation to appropriate loan officers as needed
• Input new and/or updated loan information into database
• Review daily loan reports and follow up with loan staff as needed
• Collaborate with management to communicate and train employees on National Flood Insurance Program (NFIP) and internal flood procedures

• Demonstrate a commitment to Peoples Bank and Trust’s (PBT) customer service philosophy
• Provide courteous service to loan and deposit customers in person, over the phone, and through email communications

Various other duties as assigned

EDUCATION/CERTIFICATION: High School Diploma-night equivalent required

REQUIRED KNOWLEDGE: Full knowledge of loan services offered by PBT, understanding of all PBT policies and procedures related to loan services provided, knowledge of reports required to maintain and track outstanding loans

EXPERIENCE

REQUIRED:

2+ years banking experience preferred

SKILLS/ABILITIES: Attention to detail, strong written and verbal communication skills, self-motivation, self-management, ability to consistently follow through on tasks, problem solving, organized, analytical, interpersonal, customer relationship building, time management, computer literacy, strong ability brokers mult-task

TALKING: Ability to speak effectively and communicate clearly

AVERAGE HEARING: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel

REPETITIVE MOTION:اسم the employee is regularly required to type throughout the day

FINGER DEXTERITY: The employee is regularly required to usetheir hands to type and maneuver a mouse

AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)

PHYSICAL STRENGTH: The employee may occasionally lift and/or move up to 25 pounds (unassisted), as well as stand or sit for long periods of time

General professional office environment with climate control and adequate lighting. Occasional additional hours outside of regular bank service hours to complete tasks.

REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.

MATHEMATICS ABILITY: Strong numeric capabilities; ability to add, subtract, multiply, and divide in all units of measure using whole numbers and common fractions.

LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.