Loan Operations Specialist - Banking

Loan Operations Specialist

Type: Full-Time, On-Site

First Federal is seeking a Loan Operations Specialist to support our loan processing and servicing team. This role plays a critical part in managing loan documentation, processing, and customer support for consumer, mortgage, and commercial loans. The ideal candidate will have strong attention to detail, solid organizational skills, and excellent customer service abilities. Located on-site with our team at our corporate headquarters in McMinnville, Oregon, this is not a remote position.

• Community-Focused: Serving our customers and communities for over 100 years.
• Growth-Oriented: Opportunities for professional development and career advancement.
• Collaborative Environment: Work with a supportive and knowledgeable team.

• Assist customers in-person and by phone with loan account questions and inquiries.
• Process payments, loan advances, and billing statements with accuracy and efficiency.
• Prepare and review loan documentation for various loan types while ensuring compliance.
• Monitor escrow accounts
  , insurance, and tax payments.
• Support loan funding and boarding processes with minimal oversight.
• Review and process consumer credit reports and private mortgage insurance (PMI).
• Assist with loan compliance, regulatory reporting, and document imaging
  .
• Work closely with internal teams and vendors to maintain efficient loan operations.

• Experience: Minimum of 3 years in loan operations, banking, or financial services.
• Education: Associate's degree in Business Administration preferred (or equivalent experience).
• Skills: Strong attention to detail, excellent time management, and proficiency in Microsoft Word, Excel, and Outlook.
• Knowledge: Understanding of loan compliance regulations, loan documentation, and servicing policies.
• Customer Service: Ability to effectively communicate with clients and internal teams.
• Preferred: Notary certification is a plus.

• Competitive salary and comprehensive benefits package.
• Paid volunteer time off to support community engagement.
• Professional development and career growth opportunities.
• A team-oriented and inclusive work environment.

Employees that: (1) take residential mortgage loan applications and (2) offer or negotiate terms of a residential mortgage loan will be required to:
1) register with the Nationwide Mortgage Licensing System & Registry and complete a MU4R filing notice,
2) to provide fingerprints and
3) to authorize a criminal background screen through the Registry in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act). First Federal will facilitate the individual registration and pay all applicable registration fees.

This position will have access to cash, financial instruments, financial transactions or confidential customer financial information. As a result, the following pre-employment screens are required.

• Pre-employment drug screen - excluding Marijuana
• Criminal background screen
• Consumer credit report

Applications for employment are available online at First Federal at

Position will remain open until filled.

First Federal is an Equal Opportunity Employer - Vets/Disabled, committed to a diverse workforce. First Federal participates in the Federal E-Verify Program and is an Affiative Action Employer. If you need assistance with completion of an application for employment, please contact the Human Resources Department at  or email h