Sales Specialist

Overview

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

• As a Sales Specialist in a Lucid Studio, guide customers on their journey with Lucid as the main point of contact from sales, transaction facilitation, and successful delivery. Ensure a seamless and personalized customer experience.
• Assist customers with needs assessments via personalized interactions and insightful questioning; leverage product knowledge to offer tailored solutions.
• Understand the competitive landscape, pricing, and packages to educate customers on why Lucid stands out.
• Build and nurture customer relationships to foster brand loyalty; maintain customer communications using CRM tools (Salesforce) to track interactions.
• Manage a robust sales pipeline through disciplined practices; meet and exceed performance targets and deliver exceptional customer experiences.
• Conduct test drives and articulate selling points to ensure an exceptional experience; facilitate a memorable sales encounter.
• Facilitate transactions (desking) and end-to-end ordering through delivery management; assist with financing/leasing applications, document monitoring, and vehicle readiness.
• Guide customers through the ordering process, advise on financial products, and ensure a smooth purchase and financing process; handle registration and payment due at signing as required.
• Coordinate with Lucid Financial Service and Delivery teams; assist with daily operations as needed.
• Communicate clearly and effectively, both orally and in writing; maintain regular updates during the waiting period before delivery date.
• Coordinate and facilitate customer test-drives as needed.

• 2+ years of relevant sales professional experience in a commission-based environment; experience in building and managing a customer pipeline.
• Retail automotive sales and desking experience highly desired.
• Availability to work flexible hours including weekends, evenings, and holidays in a retail environment.
• Proficiency with Microsoft Office, CRM tools (Salesforce preferred), and retail business systems.
• Proven track record of achieving individual sales goals; curiosity and passion about electric vehicles and the premium vehicle market.
• Exceptional communication skills (active listening, clear verbal articulation, and proficient written communication).
• Strong commitment to continuous personal and technical learning; demonstrated adaptability and resilience.
• Understanding of automotive market dynamics, financial principles, and industry trends to inform customer decisions.
• Proactive, action-oriented with a sense of urgency; strong time management and organizational skills.
• Exceptional interpersonal skills with the ability to build positive relationships with peers and customers.
• Passion for electric vehicles and the premium vehicle market.
• Bachelor’s degree or equivalent work experience preferred; high school diploma or GED required.
• Ability to coordinate and facilitate customer test-drives; ability to travel as needed for events.
• Proficiency in English; knowledge of a secondary language is a plus.
• Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation.
• Valid driver’s license with no suspensions within the past year; drivers under 21 must…