Director, Chief of Staff - BC&P Product & Card

Position: Director, Chief of Staff - BC&P Product & Card Experience
## Director, Chief of Staff - BC&P Product & Card Experience As the Chief of Staff (Director), you are the “force multiplier” for PACE Leadership. Serving as a core member of the leadership team, you bridge the gap between high-level vision and ground-level execution, ensuring the organization moves with speed, clarity, and purpose.
* Proven ability to drive consensus across divergent stakeholders by leveraging problem-solving, relationship, and negotiation skills
* Systems-thinking approach to architecting operating routines and rituals that eliminate friction, reduce redundancy, and foster a culture of accountability and innovation
* Impeccable communication skills with the ability to translate long-term vision into high-impact narratives, streamlining messaging channels to ensure executive priorities are cascaded clearly at every level
* Demonstrated success in managing moderate-to-large horizontal projects, providing the strategic direction necessary to mature special projects before transitioning them to permanent leads, as needed
* Unimpeachable judgment and discretion when navigating highly sensitive organizational issues, talent management efforts, and confidential strategic roadmaps
* Comfort utilizing AI tools to enhance your work output and that of the team Ability to serve as a trusted advisor and "force multiplier" for the PACE leadership team by influencing the strategic agenda and removing distractions
* Bachelor’s Degree or military experience
* At least 2 years of experience in staff management and training
* At least 2 years of experience in organizational development and performance
* At least 2 years of experience in budget management
* At least 2 years of experience in project or process management
* Bachelor’s Degree in Business, Finance or Organizational Development
* At least 5 years of experience in staff management and training
* At least 5 years of experience in organizational development and performance

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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