General Manager - Tysons Corner Center

Join to apply for the General Manager - Tysons Corner Center role at Macerich
.

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career.

The General Manager for Tysons Corner Center primary role is to lead the property team to exemplify the Macerich values and to achieve the stated business metrics and critical goals. To that end, the General Manager develops and focuses each discipline of the team, unleashes their potential, and establishes a culture of excellence to ensure that the company’s objectives are met or exceeded.

The General Manager for Tysons Corner Center provides focus for each of these disciplines to achieve the highest net income while ensuring the long-term sustainability and value of the property asset. The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

• Lead the mall team in the implementation of all strategic initiatives including, but not limited to: the Five-Year Plan, Business Plans, Business Initiative Programs, Strategic Partnership Programs and Impact Planning.
• Participate in the evaluation, planning and execution of enhancement and development projects at the property.
• Ensure the sound financial administration of the property, including the support of and focus on Leasing efforts and revenue generation, as well as expense control.
• Build into all goals and programs measurable objectives that evaluate property KPIs, return on investment and bottom-line profitability to our shareholders.
• Understand and follow overall key performance indicators as well as REIT/industry trends.
• Coordinates with Leasing, Asset Management, Business Development and Shared Services in the preparation and continuous evaluation of the property forecast. Take the lead in working closely with all parties to promptly address any significant forecast variances.
• Partner with Shared Services in the accounts receivable billing and collection processes. Assists in collection of significant issues, sums or tenant issues as identified. Reviews and recommends legal action. Reviews and recommends accounts to Legal department for write offs. Supports Legal department, including local counsel, in collections.
• Supervise, support, and focus the Operations Manager and contracted security provider in their roles to ensure a safe and pleasant shopping environment and preservation of the center’s physical assets.
• Maintain strong relationships with local businesses, government departments, and community organizations. Participate in bi-annual community audits and utilize results to center-specific events and partnerships that align with the Macerich brand.
• Plan and execute approved capital improvement projects in coordination with Senior Operations managers.
• Analyze incident reports, assessing risk, and makes recommendations for improvements.
• Establish and implement a property-specific Emergency Response Plan, which includes appropriate consideration of all risk management concerns on site.
• Foster strong working relationships with law enforcement, city departments and appropriate community organizations.
• Support and enhance company-wide cause marketing and business development initiatives at the property level, and establish strong relationships with local non-profit organizations that help fulfill company and property community goals.
• Additional duties as assigned

• Ten years of property management experience preferred.
• Experience in a retail environment is a plus
• College degree with an advanced real estate designation such as CSM, CPM, or RPA preferred.
• Knowledge of commercial real estate including high proficiency in finance, leasing, marketing, tenant relations, and construction.