Senior Manager, Privacy Compliance & Risk Advisor

Overview

Senior Manager, Privacy Compliance & Risk Advisor. The Capital One Privacy Compliance & Risk team is seeking a Senior Manager, Compliance Privacy Advisor with a passion for mitigating privacy risk at a tech-focused finance institution. They will join us to perform key privacy compliance activities on the second line of defense and will help manage privacy risk under applicable federal, state, and international privacy laws and regulations.

The Senior Manager will apply risk, process management, and analytical skills to drive actions in support of privacy risk objectives for the Compliance department and impacted business lines. A successful Compliance Privacy Senior Manager is a highly motivated, forward thinking self-starter who can work autonomously, is quick to adapt, technologically adept, a problem solver, and an adaptive learner.

• Actively follow privacy trends, including the development of new privacy laws and emerging privacy risks domestically and internationally.
• Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, GDPR, FFIEC guidance, CCPA, CA SB1, COPPA.
• Provide guidance, advice and effective challenge on privacy risks of business initiatives and changes and support business lines through various interactions and forum engagements.
• Consult with legal counsel and other subject matter experts as necessary to address privacy compliance matters.
• Map legal and regulatory requirements to business processes and activities.
• Actively follow emerging privacy trends, including the development of new privacy laws and emerging privacy risks.
• Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation.
• Engage with compliance testing and others within the department to advise on privacy compliance matters;
  Review privacy-related complaints from lines of business and advise on remediation.
• Prepare and participate in reporting on privacy compliance activities.
• Travel to various Capital One locations as necessary.

• Clear results orientation and focus on achieving both short and long term goals.
• A proven track record of supporting and working across business lines and functions and with a senior management team.
• Ability to navigate “white space” or ambiguous situations to drive and execute an agenda in a fluid environment.
• Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team.
• Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
• Strong judgment, integrity, and discretion in handling highly sensitive issues.
• Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts.
• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment.
• Strong project management, process management, and organizational skills.
• A collaborative, energetic, solution-oriented, and innovative leadership style.
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership.
• Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the compliance department.
• Understanding of key regulatory and audit requirements and three lines of defense risk management framework.

• Bachelor’s Degree or military experience
• At least 5 years of experience in privacy, compliance, risk management, legal or audit
• At least 7 years of experience supporting, partnering or interacting with internal business clients

• Master’s or Juris Doctor Degree.
• 10+ years of experience in privacy, compliance, risk management, legal or audit.
• CIPP (Certified International Privacy Professional) certification, CRCM (Certified…