UX Designer

Must Have Technical/Functional Skills

• Advanced proficiency in Figma, including auto-layout, components, prototyping, and design systems.

• Experience designing for credit unions, banks, or fintech, with a strong understanding of digital banking workflows.

• Expertise in designing responsive websites and native mobile apps (iOS/Android).

• Ability to design user journeys for: o Online & mobile banking o Account onboarding o Loan & credit card applications o Payments, transfers, bill pay o Digital servicing flows

• Familiarity with WCAG 2.x and ADA compliance for U.S. digital experiences.

• Experience conducting user research and usability testing.

• Ability to create personas, user flows, IA, journey maps, and interactive prototypes.

• Strong understanding of design methodologies (Design Thinking, UCD, Double Diamond).

• Familiarity with regulatory considerations: disclosures, fraud prevention, clarity in financial UI.

• Experience maintaining and scaling design systems.

Roles & Responsibilities

• Lead UX design for the credit unions website, online banking portal, and mobile banking app.

• Implement a structured design methodology for new products and features, from research through final delivery.

• Develop executive-level presentations, including conceptual design strategies, member journey insights, and proposed UI/UX solutions.

• Create and maintain a Figma-based design system to ensure consistency across web and mobile channels.

• Conduct user research, usability testing, and stakeholder interviews to inform design decisions.

• Translate complex regulatory and compliance requirements into clear, intuitive designs.

• Optimize high-impact member journeys: onboarding, loan applications, digital payments, authentication, account management.

• Partner with Product, Technology, Marketing, Compliance, Risk, and Operations teams to align design direction.

• Present design concepts and rationale to Leadership, Executive Teams, and Steering Committees.

• Ensure designs meet brand standards, accessibility requirements, and security best practices.

• advocate for the voice of the member throughout the product lifecycle.

Generic Managerial Skills, If any

• Strong communication and storytelling skills, especially for executive audiences.

• Ability to work collaboratively across cross-functional and regulated environments.

• Excellent stakeholder management, negotiation, and expectation-setting skills.

• Strong critical thinking and problem-solving abilities.

• Capacity to manage multiple work streams and meet deadlines.

• Ability to mentor or support junior designers if needed.

TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support:
Maternal & Parental Leaves. Insurance Options:
Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth:
Commuter Benefits &am p;
Certification & Training Reimbursement. Time Off:
Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $120,000 - $140,000 a year