ServiceNow Developer

Overview

Freedom Technology Solutions Group is seeking a Service Now Software Developer to join our team and support an up-tempo, creative environment for an Intelligence Community (IC) customer located in Northern VA. Our culture thrives on innovation, creative curiosity, and cognitive diversity – the candidate shall provide development and process improvement support of Sponsor's Global Infrastructure Business System (GIBS) custom application suite and other Sponsor requirements on the enterprise and non-enterprise Service Now platforms.

• Demonstrated experience developing Service Now, or advanced experience with software development or low‑code development platforms and the aptitude to develop Service Now experience.
• Demonstrated experience with Flow Designer, creating catalog items, and an understanding of business rules.
• Demonstrated experience in business process analysis including evaluating customer need, internal processes, documenting business process models, and translating these models as functional technical requirements.
• Demonstrated experience in systems evaluation such as identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Demonstrated experience with process improvement such as analyzing functions, requirements, or existing capabilities and shortfalls.
• Demonstrated experience with program management and project task management, and customer relations and outreach.
• Demonstrated experience with IT and systems lifecycle management, including managing review boards, and change & release management.
• Demonstrated experience with knowledge management, including developing feature release descriptions, and technical artifacts related to the development under this request.

• Active Security Clearance.
• Bachelor's degree and 10 years of demonstrated experience.
• Front End Software Developer experience to support the All Source Data Modeling and Analysis team.
• Experience with application integrations that support AI models on the backend.

What’s in It for You?

• Flexible work environment.
• A team mentality – work with friendly, like-minded professionals.
• Work with innovative, cutting‑edge technologies.
• Enjoy extremely competitive compensation and benefits.
• A work‑life balance you can count on.
• Opportunities to grow and advance your career on our dime.

The Benefits You Get with Freedom

• Amazing benefits including matching 401(k), fully paid medical, and more.
• Generous paid time off – including paid site closure days.
• Competitive salary offerings.
• Paid training and tuition reimbursement.
• Fully paid life and disability insurance.
• Company‑sponsored events (game nights, holiday party, summer party, happy hours).

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status.

Accessibility:
If you need an accommodation as part of the employment process, please contact Human Resources at Phone: 410‑290‑9035
.