Senior Director, Product Manager; AI in Product Management

Overview

Senior Director, Product Manager; AI in Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We have been elevating the product management job family at Capital One for the last several years, and now want to ensure that the tools and role evolves to leverage the full power of AI.

The role is a part of our EPX (Enterprise Product and Experience) top of house team working closely with the SVP on the Product Council who is the AE for AI in Product at Capital One.

The product manager will be responsible for defining the long-term destination of product development in the age of AI at Capital One. In parallel, they will also ensure that we are equipping product managers across Capital One with the AI tools and training to maximize efficiency and effectiveness. Operating at the intersection of high-level strategy and hands-on execution, you will partner directly with Senior Executives across the Enterprise, local product teams experimenting with AI, and a dedicated Strategy team to architect a roadmap that balances bold, big-picture thinking with immediate, actionable milestones.

The mission is twofold: to establish a definitive future vision for AI integration and to act as a catalyst for accelerating AI adoption across the organization. We are looking for a seasoned product veteran who carries the gravitas to influence the C-suite, possesses the organizational rigor of a program lead, and maintains a deep, personal passion for AI experimentation—someone who isn t just watching the AI shift happen but is actively rewriting the product management playbook.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience in strategy consulting, defining business strategies and delivering value

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management
McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management
New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management
Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management
San Francisco, CA: $294,100 - $335,700 for Sr. Dir, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or…