Director: Product Management - Workday HCM

The Director:
Product Management - Workday HCM leads a product team (typically 5-10) responsible for a specific product group. This role works with a high level of autonomy and discretion. Responsibilities include leading the team’s research and product development efforts as well as implementation and execution of the product group strategy, as well as managing and developing their team members. This role develops a comprehensive product strategy, oversees the roadmap and backlog, and establishes the key performance indicators for a specific product group.

In addition, the Director:
Product Management - Workday HCM develops and presents detailed business cases to senior executives and leads business reviews to ensure that the team prioritizes the right work and delivers the most customer value in the fastest time possible. Although the director manages a team and its work on a set of products, they also may have responsibility for their own products and all strategic and tactical work associated with designing and delivering the products within scope of responsibility.

• Continuously builds network of talent inside and outside of FINRA
• Demonstrates and differentiates performance bar across multiple levels and applies to hiring decisions
• Creates mechanisms to help onboard all new talent to organization, mentor others
• Effectively coaches and gives feedback to direct reports to help develop talent and support career development
• Works with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery process
• Sets and balances goals across team to optimize performance against organization goals and employee development
• Applies performance standards to team
• Identifies resource needs for team

• Describes strategic importance of vision inside and outside of team
• Sets and articulates expectations around FINRA values and PM behaviors for team, models behavior and exemplifies FINRA values and PM behaviors
• Identify talent needs to enable execution of product strategy

• Develops deep understanding of the business and product areas across the product domain, as well as the relevant data that can be used to inform key decisions
• Defines multiple large, cross-functional and/or highly complex products, often spanning multiple product groups, and identifies gaps and user needs by creating vision, strategy, and requirements documents for products
• Utilizes available data or commissions new research to identify user needs
• Performs experiments and organizes primary research to uncover additional user value
• Provides strategic input into the process of defining a group of products across product domains, utilizing expertise on market trends to determine how to best meet user needs

• Develops, manages, and owns the product roadmap for multiple large, cross functional and/or highly complex products
• Makes trade-off decisions for multiple products or product groups
• Demonstrates expertise across multiple products and understands company-wide assets which facilitates discovery and drives enterprise capabilities
• Builds partnerships with relevant stakeholder teams
• Coordinates with interdependent teams and influences leadership to drive efficiencies
• Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success
• Owns and participates in the intake process for their product domain

• Leads the product planning process across multiple large, cross functional and/or highly complex products by overseeing and developing requirements documents (user stories, acceptance criteria, use cases) for products or product releases
• Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
• Works closely with UI/UX to set the direction for the design of the user experience for their products
• Determines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user value
• Resolves problems that are escalated during the process
• Collaborates with senior leadership to identify strategy that spans product groups; working with relevant stakeholders to identify barriers or potential long‑term consequences of plans across product groups

• Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple large, cross functional and/or highly complex products
• Provides UX/UI approval for their assigned products
• Tracks the development work and drives resolution of escalated issues and bugs for their products
• Identifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve,…